Computer Help forum

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by bevshines / November 28, 2012 1:47 AM PST

after McAfee quarantine the zeroaccess trojan, windows will not allow for the firewall to come on. Trying to set the setting I get the message "due to a unidentified problem, windows cannot display the settings. I also tried by going into the control panel. I send the information on zero access to McAfee for analyzing. Any suggestions?

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Yes. Tell folk how you got rid of this one.
by R. Proffitt Forum moderator / November 28, 2012 1:53 AM PST
In reply to: Firewall
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by bevshines / November 28, 2012 5:03 AM PST

I guess I was fortunate because once it was detected McAfee quarantine it and I kept running scans and rebooting and only after about 3 complete scans and then running scans on individual files in the programs did it appear I have no problems other than my firewall can't be put on. Thinking about downloading another software just so I can have firewall protection. I failed to mention that this was on my laptop Dell Latitude D520 XP, on my desktop I have Microsoft Essential and AVG, with CC cleaner which cleans as soon as I boot up. I believe I probably picked it up when I was on Facebook and retrieving pictures from other accounts. Once I scan my portable harddrive I'll know for sure, since I saved some pics on it.

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The cases I've run into are after the infection took place.
by R. Proffitt Forum moderator / December 4, 2012 11:04 AM PST
In reply to: Scan

Catching the items before they install heads off the headaches. After these install the repairs are not so easy.


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