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Question

Firefox Keeps Freezing Computer

by Kiavelle / January 30, 2012 1:34 PM PST

Hi, I have a Toshiba Satellite L675D-S7052 and I've been having a problem related to my internet broswer with it lately.

I have two accounts, and the administrator account is the one having problems. When I pull up Mozilla Firefox, I am able to browse for a few minutes (About 3-5 minutes) and then the entire computer freezes up. The mouse won't move and pressing keys does not work. If a sound was playing when it froze up, a loud buzzing sound happens. I always end up having to hold the on/off button down to shut it off. On the user account (Standard user) Firefox works perfectly well. We have the latest version of Firefox.
As to when it started, I think it was maybe last Friday or Thursday. One of the family was playing a flash game (From a perfectly safe website that has never caused any problems and still works on the other user account) and the whole computer froze up so we had to restart the computer. I have a few virus/malware, etc. scanners and nothing has been turned up.
Also, we have almost no add-ons or anything like that. Just one of two which are shown as fine. And they are on both accounts, too.

. Thank you!

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All Answers

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Answer
Tell us what happened ...
by Edward ODaniel / January 30, 2012 6:21 PM PST

when you ran system Restore to a date prior to the problem.

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Nothing
by Kiavelle / January 31, 2012 2:11 AM PST

Absolutely nothing. That was one of the first things I did, and it definitely went back further than the problem, but it did not help anything.

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Answer
Link, comment.
by R. Proffitt Forum moderator / January 31, 2012 2:19 AM PST
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