when you ran system Restore to a date prior to the problem.
Hi, I have a Toshiba Satellite L675D-S7052 and I've been having a problem related to my internet broswer with it lately.
I have two accounts, and the administrator account is the one having problems. When I pull up Mozilla Firefox, I am able to browse for a few minutes (About 3-5 minutes) and then the entire computer freezes up. The mouse won't move and pressing keys does not work. If a sound was playing when it froze up, a loud buzzing sound happens. I always end up having to hold the on/off button down to shut it off. On the user account (Standard user) Firefox works perfectly well. We have the latest version of Firefox.
As to when it started, I think it was maybe last Friday or Thursday. One of the family was playing a flash game (From a perfectly safe website that has never caused any problems and still works on the other user account) and the whole computer froze up so we had to restart the computer. I have a few virus/malware, etc. scanners and nothing has been turned up.
Also, we have almost no add-ons or anything like that. Just one of two which are shown as fine. And they are on both accounts, too.
. Thank you!