Browsers, E-mail, & Web Apps forum

General discussion

Firefox "file corrupt" extraction failed.

by Cycleman / December 23, 2006 3:33 AM PST

Computer: HPa730n, XP home, 1.5 Gb RAM, 400 Gb HD, AVG free, Ad-aware, spybot running.

Just yesterday, it was Firefox was seemingly running fine. I had the latest version running (2.0.etc). Then, today, whenever I ran it, it would work for a bit, then a window would pop up, saying that a problem occurred, and it has to shut down.

I tried uninstalling it, downloaded a new copy (with IE7), attempted the exe file, then got the message that the extraction failed, and "file corrupt." I cleaned out temp files, disabled the AVG, then tried it again. No change.

I did a system restore point, to a week earlier. Firefox ver. 2.0.etc. was there, but when I tried to launch it, it wouldn't launch.

I found the great instructions on how to repair Firefox (John Wilkerson), and went through his instructions. I got to the point of downloading the exe file, launched it, but it gave the same message of "extraction failed, file corrupt."

I could sure use some advice on how to get Firefox up and running again. Thanks.


Post a reply
Discussion is locked
You are posting a reply to: Firefox "file corrupt" extraction failed.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Firefox "file corrupt" extraction failed.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Got it!
by Cycleman / December 23, 2006 4:20 AM PST

I went directly to Mozilla (via IE7), and downloaded the exe file (again), and ran it immediately, and this time, it executed normally.

When I tried to start Firefox, it said it was running already, and that I needed to restart the system. I did this, but it still gave me that message.

A quick search about this "already running" message brought me to a suggestion that the my profile in Firefox wasn't there.

I followed the directions to "start-run-firefox.exe -profilemanager" and this allowed me to create a new profile (I made sure that no other profiles were there), then when I restarted Firefox, it opened normally.

I had already copied my bookmark.html (bookmarks) to the desktop, which I then imported, and now everything is running fine.

Don't know what caused all this from the beginning, but there is sure a lot of information posted out there, that helped me get the answer.



Collapse -
Sounds like you were getting a corrupted file
by MarkFlax Forum moderator / December 23, 2006 4:58 AM PST
In reply to: Got it!

It happens sometimes, downloading a file and it gets corrupted.

Glad you got it sorted out though. Good news.


Collapse -
Same Problem
by Ski_rus12 / January 28, 2007 11:07 AM PST
In reply to: Got it!

I am getting the same error as you but all I wan't to know is where you got that exe. file from mozilla? Can you tell me?

Collapse -
Hei Brother I have the same problem.
by FarhanMohammedKhan / July 5, 2011 6:11 AM PDT

I thought I am the only one who has faced this sort of problem.But no there are many users who are yet facing difficulties like my one.
If you have any solution then please provide me with your suggestions.I will take appropriate measures for my problem.

Collapse -
You have a problem with Firefox 2.0?
by Kees_B Forum moderator / July 7, 2011 7:52 PM PDT

That's no longer supported. Why not switch to 3.6.18 or 5.0?


Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.