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Finding the right smartphone OS live chat with CNET editor, Bonnie Cha

by CNET Event admin / April 18, 2011 9:24 AM PDT
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Smartphones are booming, but finding the right operating system may be your biggest challenge. iOS and Android have emerged as the two biggest players, but WebOS?, Windows Phone 7, and RIM continue to put up a fight. What are the best attributes of each and which is the best for you?
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Welcome everyone!
by bonnie.cha CNET staff / May 17, 2011 2:26 AM PDT

Hi guys! Looking forward to your questions today. I'll do my best to answer as many as I can in an hour.

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Why does everybody Like apple so much?

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Good question
by bonnie.cha CNET staff / May 17, 2011 2:32 AM PDT
In reply to: RoejaStrick

I think it's for a variety of reasons. One is that they make solid, good-looking hardware. The iPhone is also really easy to use right out of the box, which makes it a popular choice with a broad range of customers. Apple also just has good brand recognition. But I always advise everyone to try out different phones and operating systems to see what suits you best.

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I have a droid 1 and want a new phone...

what is coming out that I should wait for? My new every 2 is up in November. So I'll be looking up to that point.

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Verizon, yes?
by bonnie.cha CNET staff / May 17, 2011 2:30 AM PDT

Since you have a Droid, I'm guessing you're with Verizon. If so, the Droid Bionic will be coming this summer, which has a dual-core processor. There's also the LG Revolution and the HTC Trophy, which is a Windows Phone device that is rumored to hit VZ soon. The carrier also announced today that the Experia Play will be available starting May 26.

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Dual Persona Phones

What operating systems best serve the enterprise business and personal requirements...Windows+Android...or some other combination?

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Agree with you
by bonnie.cha CNET staff / May 17, 2011 2:36 AM PDT
In reply to: Dual Persona Phones

@mattos I think most operating systems are heading in a direction where they can meet both enterprise and personal requirements. I think BlackBerry still has a good hold on the enterprise segment, but they're losing their grasp on things. I agree with you that Windows and Android probably do both business and personal best, though I know many business users are also switching to the iPhone.

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Tech Support

Where does one receive training to become a tech support specialist?

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non-Palm proprietary software

I have used Palm for years. I do NOT want Google or anyone else to store my calendar. When I last tried a Blackberry (and synced w/Outlook), it cut all my memos and notes in half; the storage is clearly not the same.
Would Android do a better job?

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international smart phone

what is a good choice for an international smart phone? Good for both South America and Europe?

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Sprint vs T-mobile

I currently use AT&T as my cell phone supplier but need to upgrade from a basic phone. what do you think about Sprint or T-mobile as carriers? What phone would you suggest for light email reading and voice dictation?

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Windows phone 7 on Verizon

I'm looking for a new phone. I like how the the Windows Phone 7 Metro UI looks and that's why I'm looking to get one. The problem is I want the WP7 on Verizon but it looks nothing is coming out in the next months. What do you know about this? Do you think a WP7 will come out on Verizon before the end of the year? Thanks for your time!!

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HTC Trophy
by bonnie.cha CNET staff / May 17, 2011 2:38 AM PDT

I like the Windows Phone metro UI as well. There hasn't been any official announcements but the HTC Trophy is rumored to be coming to Verizon soon and has already been spotted on Best Buy's Web site, so I suspect we'll hear something in the coming weeks. Microsoft will also preview their updated OS, so I think we'll newer devices headed to all carriers, including Verizon, by the end of the year.

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Samsung Galaxy S2


Do you know when Galaxy S2 (IAttain) will be available for ATT?

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Not yet
by bonnie.cha CNET staff / May 17, 2011 2:55 AM PDT
In reply to: Samsung Galaxy S2

Unfortunately, I don't know when it will launch, but it's a good sign that an AT&T compatible version of the Galaxy S II has passed FCC testing!

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Google Music

I have a Android 2.1 device. Is there any hope that Google Music will be available to me?

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I'm looking to buy my first smartphone so need some info. on OS. I want to use the internet, email, and take quality photos and videos. What do you recommend?

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Try each OS
by bonnie.cha CNET staff / May 17, 2011 2:43 AM PDT
In reply to: Gary

@Gary I get a lot of questions like this, and it's always a bit hard for me to answer them because it's such a personal thing. All the different OSes will meet your needs of Internet, e-mail, photos, etc., so it comes down to user experience. Generally speaking, I'd say iOS and WebOS, and even Windows Phone, are the easiest to use. Android has a slight learning curve, though some of the custom UIs help the user experience. My advice would be go into a local store and try out the various devices your carrier offers and see which one you like best.

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Windows apps

I see negatives for each OS. Starting with Windows, it seems the relative lack of apps is a serious disadvantage over Apple and Android. Is that a real or perceived disadvantage?

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by bonnie.cha CNET staff / May 17, 2011 2:40 AM PDT
In reply to: Windows apps

@Raring Windows Phone certainly doesn't have as many apps as Apple or Android, which is certainly a disadvantage right now. But you have to remember that Microsoft just launched the OS recently, so the catalog is going to build over time. In fact, I'd say they've done to best job of populating their marketplace at a quicker pace than BlackBerry or WebOS. The quality of apps are also really good.

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Win Phone 7

What sets Windows phone 7 apart from android to make it a competitive option?

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Yes with Verizon

I don't care for a windows phone. Is the iphone 5 going to be a better upgrade rather than sticking with the android platform?

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BlackBerry vs. iPhone

Is BlackBerry's OS6 worth upgrading from a Storm I to a Torch? I have an iPod touch and it's so much easier to use, which tempts me to consider an iPhone.

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Maybe the BB Bold 9900
by bonnie.cha CNET staff / May 17, 2011 2:51 AM PDT
In reply to: BlackBerry vs. iPhone

@stan_tee2 BlackBerry OS 6 and the Torch definitely improves on the Storm, but I'd actually recommend waiting to see what the BlackBerry Bold 9900 is like. It offers the touch screen and full QWERTY keyboard and will run the newer BlackBerry OS 7. I think the Torch is an OK device, but doesn't have the best hardware (screen, processor). The Bold has a better processor and other improvements.

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sprint nexus s

Should I get the Nexus S 4G or should I wait for a phone with better hardware?

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AT&T vs Sprint vs Verizon

Do you have any info or preferences on the pros and cons on which smartphones are the best based on the carriers?

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Blackberry ETA

When can RIM expect to launch a phone with the new OS? I still like a trackball, but the current OS feels very dated (and slow).

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BlackBerry Bold 9900/9930
by bonnie.cha CNET staff / May 17, 2011 2:46 AM PDT
In reply to: Blackberry ETA

The BlackBerry Bold 9900/9930 will be the first devices to feature the new BlackBerry OS 7. They're expected to launch this summer, but unfortunately, I don't have any specific release dates or carrier information, though T-Mobile has committed to offering the Bold 9900 later this year:

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what is the best version of android?

i'm interested in android but i hear that it's not the same on all phones, which phone has the best version? i think an HTC phone would fit me the best. do you agree?

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i would like to know which HTC phones has dual core processor and how is outlook for windows 7 in general.

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