Dell forum


Faulty Dell LCD panels?

by rookie73 / March 27, 2013 4:58 AM PDT

Curious as to whether others have had issues with defective LCD panels... My family has owned five Dells, purchased over the past six or so years, and have in general not had too many issues (one, an Inspiron 1520, was not great, but replacement of the hard drive and CD/DVD drive under warranty helped).

Lately though, the past couple have been really lousy quality, and seem to become very old very fast. The most recent was an Inspiron 14R, bought for my son, which has had the LCD panel completely fail without any incident. Of course this happened two months after the warranty expired, and of course Dell will not address it without me laying out $$$$. So I am having a local tech fix it. But I was curious to see if others have had issues with faulty LCD panels in recent Dells.

I think I'm changing teams and going Mac next time...


Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Faulty Dell LCD panels?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Faulty Dell LCD panels?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
I found the Inspirons to be barely acceptable LCD quality.
by R. Proffitt Forum moderator / March 27, 2013 5:02 AM PDT

The office has a few too many Dells and no defectives so far. I don't care for the barely acceptable display quality but for the price it's par for the course.

All the makers have limited warranties and it's quite the exception to see any repair for free out of warranty, Apple included.

I fear you'll be back here lambasting another maker soon.

Collapse -
Don't mean to lambaste...
by rookie73 / March 27, 2013 5:07 AM PDT

I really was just wondering if anyone has had any experiences with the LCDs. The computer is so recent that one cannot find a refurbished or OEM part to replace it.

Anyway, thanks for the reply.

Collapse -
And I was wrong too.
by R. Proffitt Forum moderator / March 27, 2013 5:15 AM PDT

There have been failures over the years with the Dells at the office but nothing unexpected when you have a few hundred there. In fact it can put off others if you knew the failures since 99% of the failures are Dell computers but again we have 99% of the computers from Dell so there is nothing to that statistic worth mentioning except some would use that as proof there is some issue.

The only in warranty issue I've ever had is with HP. Very strange they could not repair the laptop plus they walked on the warranty which means I have very little good to say about that brand.

Dell on the other hand has done in warranty work fine and support is just as bad as anyone else. That is, if you have a windows issue for example.

-> If you want the forum members to search for a part, the make, model of the laptop would have to be known and the country too.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


CNET bought a house!

Take a look inside the house where we will be testing connected locks, thermostats and other smart home products so we can tell a complete story.