If it fails and the support/maker fails you call it a failure and return it for something that works. If you were watching in the Samsung Forum here you saw dozens or more posts about The Avengers that needed an update in the player.
This doesn't sit will consumers that want to buy a title, pop it in and press play.
The industry is so concerned about copy protection that you see failures like this. My view is they deserve the product returns.
Have bought Panasonic TX-50ST50B. Will not play discs in 3D but plays 3D transmissions. Have LG BD670. Have taken player to retailer & it eventually worked on a ST there & I was advised to put TV back to factory settings but this hasn`t worked. Actually plays the disc but no 3D. Is there anything else I can do or is there a fault?