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Facebook account locked

by Jim Brunner / June 30, 2011 3:30 AM PDT

My Facebook account has been locked because of a perceived security issue. The only way I can reopen it is to scan my driver's license and send it to Facebook. I have let Facebook know re: email AND snail mail, that my scanner will not work with my new computer, and I can't afford a new scanner. What can I do?

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Clarification Request
(NT) Will they take a digital photo as proof?
by techdadreview / June 30, 2011 5:45 AM PDT
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Facebook Account locked
by Jim Brunner / June 30, 2011 7:15 AM PDT

I mailed, by US Mail, a copy of my CA driver's license, last Tuesday. Do you think that will work? I don't know what else you mean by "digital photograph". I can scan my driver's license at Kinko's, but then how do I get it to Facebook, other than the way I already have?

All Answers

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RE: Facebook account locked
by viper396 / June 30, 2011 4:03 AM PDT

So you know absolutely no one else with a scanner, can't spend $1 to get it scanned at a Kinkos or other office supply store, and can't snap a closeup digital photo either? There's usually more then one way to to accomplish a task...

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Facebook account locked
by Jim Brunner / June 30, 2011 7:17 AM PDT

I can do all of these things, but how do I get it to Facebook besides using the US Mail like I did on Tuesday?

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Still no help
by Jim Brunner / July 4, 2011 2:32 PM PDT

I can scan the ID at Kinkos but how do I get it to Facebook? US mail hasn't helped and email hasn't helped. What other ways canm you suggest? I can snap a photo. but again, how do I get it to Facebook. They evidently don not answer any snail mail, and I can't it email because I can't sign on.

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Facebook account locked
by b1vjcb93 / October 25, 2012 3:32 PM PDT
In reply to: Still no help

I have the same problem as you since Tuesday. I saw that also on the login page. I have no intention of sending FECEBOOK personal identification on regaining access to their internet site. This is a total crock a poop! I have never given this site or any other site my mobile tel #'s Mothers name Fathers name. What is this world coming to? It's just ludicrous! You can email FECEBOOK at If I get back the account fine and if not I will upload my present profile that has 90% of my existing profile in it. It is always a good idea to download and backup your profile just in case they lock you out. As to when you'll get your account back it might be in 24 48 96 hours a week a month or I've heard a year. FECEBOOK is bugged to death and becoming far too popular and rich for what it's giving you. Personally I'd rather come to these forums and learn computer tech A -Z. It's all here if you take the time to find and learn.

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