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Explorer.exe Crashes on Accessing Hard Drive.

by kapoorlakshya / July 13, 2009 8:44 AM PDT


I'm using Windows Vista Home Premium SP2 on a HP DV2214TU. I'm having a weird problem with my Western Digital Elements 1TB external hard drive. When I try to access a 133GB folder with my tutorial videos, the explorer.exe stops working. It has only FLV and VOB files on it.

Explorer.exe also suddenly crashes sometimes. I ran Defragler and CHKDSK on my primary partition and the hard drive, but it didn't detect any problems. I read about IE8's bug and removed IE to be on the safer side.

Anyone has any ideas what to do. I really don't want to format the drive as my laptop only has a 120GB HDD and I don't have any other storage medium that can store that huge content. I am no sure if it's the OS or the hard drive. I am running an Antivirus scan now, let's see what that says.

Thank you

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Try Grif's fine suggestions.
by R. Proffitt Forum moderator / July 13, 2009 8:48 AM PDT
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Didn't work.
by kapoorlakshya / July 13, 2009 5:44 PM PDT

I installed AutoRun Eater, scanned using MalwareByte, Super and Kasperksy, but nothing helped. I neutralized all threats, but explorer.exe still crashes. What next?

I really don't want to lose the data on it.

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Set explorer to Detail view ...
by Kees Bakker / July 13, 2009 5:59 PM PDT
In reply to: Didn't work.

for all folders on that drive, including the folder with the video's. Explorer can crash on invalid data in such a folder if it tries to show previews or thumbnails.


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by kapoorlakshya / July 13, 2009 9:28 PM PDT

Yes, I read a similar post in the section and disabled "Show thumbnails" . It works fine now.

Thank you all for your responses. <3 CNET!

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Wow. it really help!
by prontera09 / January 4, 2014 8:47 PM PST

this help me alot !
I set my drive to folder detail view and the crash didn't happened
so I try access into a folder one by one and found one that crash
I then delete it and everything works just fine now!
thank you so much

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Good to hear and Thanks for the feedback. There are
by VAPCMD / January 4, 2014 11:31 PM PST
In reply to: Wow. it really help!

so many possible answers here on CNET if folks only take the time to look instead of asking the same question(s) over and over.


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