Windows Legacy OS forum

General discussion

Explorer Cut & Paste Error

by racsw / November 28, 2012 11:03 AM PST

I have all the latest upgrades on my XP system. It is a Quad Core 2.66 GHz processor with 3 Gb of RAM, 250 GB HD, (1/3 full) and Service Pack 3.
I did have a virus or trojan some time ago (2 - 3 months) which was successfully removed, and the computer has been working *almost* perfectly since.
Explorer, the one that moves files around, seems to be damaged somehow. If I try to Cut and Paste a small file, or drag it, it usually will be OK.
If I try to C&P (or drag) larger files or folders, it will start, then I get the usual message "Explorer has encountered a problem and must close." That's it, no error codes or anything else.

So I thought that I might be able to work around it by downloading another mfg of an Explorer look-a-like, which I tried two others that seemed to be well made and professional.

Strangely, I get the same problem with the look-a-like Explorers doing the same C&P operations. So to me, it's more of a "system" problem than Win Explorer itself, but I'm not sure, or what to do about it.

Thank you for your help.

Post a reply
Discussion is locked
You are posting a reply to: Explorer Cut & Paste Error
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Explorer Cut & Paste Error
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Some things to do
by wpgwpg / November 28, 2012 11:18 AM PST

Get your antivirus program up to date and boot into Safe Mode. Note that some viruses can hide themselves from your antivirus program in normal mode, so you really need to scan in Safe Mode. To get into Safe Mode when you first power up, hit F8 about once a second until you get the menu and select Safe Mode. Then run a full system scan.
Microsoft has suggestions and offerings at
Ms forum moderator Keith has some suggestions along this line at
If that fixes it, fine. If not, use System Restore to go back to a date prior to the beginning of the problem. To run System Restore, click Start -> Programs -> Accessories -> System Tools -> System Restore. Click the box that says Show more restore points.
You can check for corrupted system files. Open an administrator command prompt and run SFC if the above doesn't help. Click START, then type CMD in the search box, right-click CMD.EXE and click Run as administrator. Then from the command prompt type sfc /scannow.
Finally if all else fails, you can check the rather cryptic system event log. To do that click Start -> Control Panel -> Administrative Tools -> Event Viewer. Once in Event Viewer click on the system log and scroll through the entries looking for those flagged "error" to see if you can find hints as to where the problem could be.
When you get your system back in good working order, I urge you to back your system up to an external hard drive and make regular periodic updates to it.
I hope this helps. Good luck.

Collapse -
Explorer Cut & Paste Error
by racsw / November 29, 2012 8:47 AM PST
In reply to: Some things to do

Thank you.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.