Dust..

I see you also posted (and received responses) at the Kaspersky Forum. It's in your best interest to follow one set of instructions at a time. It's counter-productive to do otherwise.

Please first try what they suggest. If after doing so, you find your issues haven't been resolved, feel free to post back. But do give it a chance.

Not trying to discourage you. It really is in your best interest. All malware removal forums will tell you the same.

Best of luck..
Carol