Well, I managed to do some troubleshooting on my own. I took the same pics and copied them over to a hard-drive and then plugged in the hard-drive via USB to the TV. Guess what, I can see the pictures.
So the problem is not with the jpg files themselves, but rather with PC Manager reading them across the network on my PC. By the way, I am on a PC running Windows Vista.
Any suggestion? Anyone from Samsung out there?
Someone please help...
I'd like to enjoy the features I paid for and Samsung Tech Support has not been able to resolve.
TV Model: UN55C8000XF
I?ve installed the PC Share Manager V4.2 and got it working. My TV recognized the shared folder and I?m able to see the files and names of the files from the TV. The shared folder contains four sample pictures in jpg format. Two of the files are from a Nikon camera and the others are exported images from Adobe Elements (converted to jpg from an original raw file from a Canon Rebel XTi camera). I have made sure the files conform to the manuals spec that the resolution not exceed 15,360x8,640 (pg 38 of the User Manual)
Basically, the issue is I get the error message ?Not Supported File Format? and no one seems to know why.