Audio & Video Software forum

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Error 4310 when burning CD's

by Boricua / September 2, 2006 11:21 AM PDT

Okay folks,

Let's see if you can help me out with this one. I have a situation here. My wife and I tried to burn some music to a CD using iTunes. The songs were recently purchased from the iTunes Music store. The problem that we are having is while the playlist is in the process of burning it'll stop the process after about a minute and a pop-up box shows up saying "The attempt to burn disc failed. An unknown error occurred (4310)." What's going on and what can I do about it? It doesn't happen when we burn CD's from music not purchased from the iTunes Music Store. Please help. Thanks everybody.

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Here's more info...
by Boricua / September 2, 2006 11:22 AM PDT

I also copied this from the cd diagnostics: The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D: TEAC CD-W58E on CDR media at speed 8X.

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Try slower.
by R. Proffitt Forum moderator / September 2, 2006 12:36 PM PDT
In reply to: Here's more info...
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Thanks R. Proffitt
by Boricua / September 4, 2006 1:40 AM PDT
In reply to: Try slower.

R. Proffitt, actually your response is the same response I received in another forum and it worked. Thanks.


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Reply to Thanks R. Proffitt
by riley1313 / September 30, 2006 3:40 AM PDT
In reply to: Thanks R. Proffitt

The same thing is happening to me. My speed is at 1x and it is still doing it. i have already removed and redownloaded iTunes with no luck. Please help. Thank You.

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Tell how old is that drive and did you...
by R. Proffitt Forum moderator / September 30, 2006 3:44 AM PDT

Try a CD/DVD lens cleaner?

If the drive is over 2 years old I test it again with a new drive.


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have you tried....
by kjc21793 / August 16, 2009 8:03 AM PDT

....Removing video files from the burn cue? That's what did it for me!

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Error message 4310 in iTunes (can't burn a CD) WINDOWS XP
by JanaWarren / October 10, 2009 8:01 AM PDT

Want to help others since I just got help on this issue.
(I am working on a Windows XP don't use this unless you are too)
iTunes support told me to go to
from there click on the "support" tab
From there click on the "drivers update" tab
From there look for Driver install x86, X64.exe" click to download.
Save to desktop. Run installation.
When done, restart computer.
My CD has now burned successfully! Hope this helps someone else!

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