Photo Editing & Graphic Design forum

Question

EOS Utility FTP Set Up

by sarahbold / January 17, 2013 11:58 PM PST

Hi,

I've just bought a WFT-E4 wireless transmitter for my Canon 5d Mk II camera. I'm setting up my wireless, however when I try and enter my login info in the FTP settings section to try and browse for a target folder for my photos, it says:

Could not connect to the destination server.
Invalid login name or password.

Does anybody know why this is? The login information is correct!

Thank you for any help!

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All Answers

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Answer
Try KISS
by R. Proffitt Forum moderator / January 18, 2013 12:01 AM PST
In reply to: EOS Utility FTP Set Up

KISS is Keep It Simple Simon.

Many of these cards have trouble with spaces or other than alphanumerics in name, passwords and folders. I've seen it fail on upper case letters too.

I'm not saying that's it but as you bump into these things you learn more KISS.
Bob

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Tried that
by sarahbold / January 18, 2013 12:11 AM PST
In reply to: Try KISS

Just tried changing my password to a really simple 2 character password - still no luck! Thanks for your help though! Happy

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Answer
And the router firewall too.
by R. Proffitt Forum moderator / January 18, 2013 12:11 AM PST
In reply to: EOS Utility FTP Set Up
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Almost fixed!
by sarahbold / January 18, 2013 12:30 AM PST

Hi Bob,

I think you've hit the nail on the head with that, took my dongle out and tried again! Didn't get the 'invalid user name or password' pop up, however this time, it took a lot of time thinking about it, then said:

Could not connect to the destination server.
The request has timed out.

Any ideas?

Thanks again!!

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Well, that sounds like it made it past the firewall.
by R. Proffitt Forum moderator / January 18, 2013 12:35 AM PST
In reply to: Almost fixed!

I am not privy to all you have done but the Windows Firewall blocks too much too. And you have name and IP address issues to address.

TCP/IP is pretty neat stuff but I worry about its use in the land of consumers. You see how many levers, switches and wheels you turned to get this a little step ahead. What else is left is not known to me as I'm not there.
Bob

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Thanks!
by sarahbold / January 18, 2013 12:38 AM PST

I'm not on Windows, I'm on a Mac so can't be Windows Firewall.

Thanks for all your help with this, you've been great! Happy

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Mac can have a firewall too.
by R. Proffitt Forum moderator / January 18, 2013 12:56 AM PST
In reply to: Thanks!

You can try one more thing. Put the Mac into the DMZ of the router for a test. As this varies with each router, I can't be specific.
Bob

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