With the recent storm I'm hearing a lot of grumbles about how this system works. May take awhile for it to all get sorted out. And then you have folk's home networks to sort out too.
Hard to tell which issue it is given the sparse details so far.
Brand new UE32 ES6300U which, when you select Web Browser for the first time, goes Connecting > Updating FOR HOURS! We have a good wifi connection and Network Status check is fine. Is this normal?