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Emachines system recover disk freezes

by Pjm1025 / April 1, 2007 11:29 AM PDT

My emachines T6414 froze several weeks ago and I have tried unsuccessfully to revive it. I tried system restore and then moved on to try to use the system recovery disk. When I try to use it, it gives the message "Preparing emachines sytem recovery options" and a bar code on the bottom of the screen eventually becomes solid white. The screen then shows the message "powered by PC Angel System recovery" and then the screen freezes and nothing happens.

I have removed my hard drive, hooked it up to another emachines and successfully used the system recovery disk. I've also tried a different CD drive on the "broken" pc to see if the original CD drive was damaged and the system recovery disk still doesn't work. I don't know what to try next.

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I see this issue as...
by R. Proffitt Forum moderator / April 2, 2007 12:42 AM PDT

The machine was locking up before the restore and the restore locks up. So the cause of the lockup is likely still present. It may take a new motherboard, RAM, CPU or whatever hasn't been changed to fix it. The killer item is that any trip to a repair shop could cost more than a new machine!

Bob

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Thanks - you are probably right
by Pjm1025 / April 8, 2007 11:41 AM PDT
In reply to: I see this issue as...

Is there an easy way to tell which component is the problem (motherboard or processor?)

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More clues are needed.
by R. Proffitt Forum moderator / April 8, 2007 12:00 PM PDT

Not enough has been told so I can't guess which it could be. For example a common issue are failed or clogged heatsink and fans. I don't see any writing about the machine details as to age or yearly maintenance that would have me suggest this.

Bob

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Thanks for getting back to me
by Pjm1025 / April 8, 2007 12:10 PM PDT
In reply to: More clues are needed.

The desktop is not old - purchased by my teenage son in November of 05. When he turns it on the fan works and the PC powers up but the system recovery process always freezes at the exact same point.

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That's old enough to...
by R. Proffitt Forum moderator / April 8, 2007 12:18 PM PDT

See clogged heatsinks or failed hard disks. You can inspect for the dust and lint issue and if the CPU fan (not the ones you can see from the OUTSIDE) are working. Here's a CD that has hard disk test programs.

http://www.ultimatebootcd.com/

Bob

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Thanks -
by Pjm1025 / April 9, 2007 11:20 AM PDT

I'll give your suggestions a try. Thanks very much for your help.

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