Did you update the (unnamed) software to support the DVD writer?
Here's a common pitfall. The software was for some other make/model and was locked to said make/model. No update is available since it's a bundled version. Also, those PACKET WRITING SOFTWARES are notorious for wiping out when we take the CDRW to other machines. Hint? Don't use such.
I have a computer on which my DVD writer is not working fully. It only reads CD's but does not write any. In same place I connected a CD writer. The same problem came up. It would just read but not write any CD's. CD's are ok, Both writers work properly on another computer.
When computer boots up this comes up on BIOS screen:
Primary Master: My Samsung Hard Disk Name
Secondary Master: My Sony DVD Writer Name
Secondary Slave: None
Primary IDE Channel no 80 Conductor Cable Installed
Secondary IDE Channel no 80 Conductor Cable Installed
Prior to DVD Writer, a CD Writer was installed which was working properly till I shifted from one state to another. My computer also came with me to new place. When I started my computer after shifting for 1st time & put a CD to read in earlier CD writer it damaged my CD & each after it. So I bought a DVD writer.
I have also replaced the BUS cable but still same problem exists.
It seems problem is somewhere else. Please Help me out.