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DVD won't eject from slot loader on Dell Studio 17 laptop

by JillH / February 17, 2009 1:08 AM PST

Title says it all. I have tried ejecting via the program, via my computer but all it does it make horrible noises.

Any ideas?

It's a brand new dvd which came with a story book. I put it in ready to show the class and it took a long time to read the dvd but eventually it played.

Any help gratefully received.

Jill

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re:dvd not ejecting
by Dell-Jesse Dell staff / February 17, 2009 2:55 AM PST

Does it act the same way with all disc that you put into the drive? If so, you need to contact Dell and have them replace the drive.

Jesse

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I would think that...
by 1shado1 / February 17, 2009 3:07 AM PST
In reply to: re:dvd not ejecting

Having a disc STUCK in it now makes that a moot point, Jesse. Probably needs replacing, as you stated.

I've never been a fan of slot loaders...

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It's out!
by JillH / February 17, 2009 3:45 AM PST
In reply to: I would think that...

This is the first time I have had a slot loader and I think it will be the last. I am intending to write to Dell to tell them as I have had quite a few problems with the machine in general.

I have been messing with it for a couple of hours and the dvd decided to pop itself out just when I was resigning myself that it was going to be stuck there.

Whoever designed these things with no manual way to get them out certainly wasn't thinking straight!

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