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Question

dvd getting open and i cannot close

by rnjothi / September 30, 2013 8:24 PM PDT

Iam using accer aspire model 4736Z and my dvd getting open when i close it everytime. i want to rectify this problem

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All Answers

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Answer
Re: dvd not closing
by Kees_B Forum moderator / September 30, 2013 8:30 PM PDT

If this is a a mechanical problem, replace the drive. They aren't so very expensive.

Kees

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dvd
by rnjothi / October 1, 2013 3:06 AM PDT
In reply to: Re: dvd not closing

I think this is not a mechanical problem. I was told that software or virus problem.

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We can prove that.
by R. Proffitt Forum moderator / October 1, 2013 3:11 AM PDT
In reply to: dvd

Boot the machine but get to the BIOS setup screen. If it happens there then it's not software or virus since such is not running yet.

It's a simple test yet you find new techs unaware of it.
Bob

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Answer
Usually a failed drive.
by R. Proffitt Forum moderator / October 1, 2013 2:01 AM PDT

If you are a technician you might pull the drive and see if the eject button has shorted out with your Ohm meter.
Bob

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