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by phulltillt / November 6, 2010 12:31 PM PDT

Board: Intel Corporation D845GVSR AAC45439-302
BIOS: Intel Corp. VA84510A.86A.0030.P10.0402160229 02/16/2004

Purchased from employer and all networking, passwords and locks were (supposedly) removed.

Updating computer from Win2000Pro to WinXPfamily and the cd will not boot the computer to install it. I attempted to change the boot order in the BIOS, including only using the DVD and turning off all the others. The DVD D:\ drives boot light comes on but after about 10 seconds it goes right to booting the installed Win2000Pro on the C:\ drive.

Checking the BIOS, where it is completely void of set passwords, it says (from my oldish memory?) "drives are locked if there are parenthesis (brackets) around them and they can be changed in the corresponding window". I am a very experienced owner, operator, builder, fixer and lesson giver and for the life of me I can't find what the heck they are talking about. I have reset all the drives boot order in every combination I can think of and I get the same response. I have also tried booting from the F12 boot menu and that does not work either. The floppy drive is also locked as I tried to boot with the six XP install floppies.

What it boils down to is how do I unlock the drives and change the boot order so I can boot computer with disk to install XP?

Anyone have any ideas? I have been Googling the Internet and found Zer0 help. Thanks for your time and consideration in this matter...


please advise if this is posted in the wrong area

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Are you sure
by Jimmy Greystone / November 6, 2010 2:00 PM PDT

Are you sure that the drive is actually good? Have you tested its ability to read media while using Win2K? If it can do that, then you still have to consider the possibility that your XP CD is simply bad. Download a Linux ISO, burn it, and see if it will boot that.

If the drive seems to be good, able to read media inside an OS, just not at boot, then you should take it back to your employer to let the IT staff have a crack at it.

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by PKsteven / November 6, 2010 5:11 PM PDT

Hi, after reading this,in my opinion, it's a firmware lock on the CD\DVD drives. Likely the same for the hard drive if you try to install XP on it. It prevents others from transferring media between devices who don't know how to unlock it. Either case, if the devices are locked, I agree with Jimmy and you should first take it back to the company and ask for them to unlock the drives. If the hard drive is not locked, and\or if they will not unlock the devices for you,then...

$16 bucks will go far. You may want to see if anyone has a spare drive you can try in there.
I have a collection of these types of computers from businesses, hospitals,etc..that people dump on me due to the lack of being able to do much of anything with them so I do what I can to give them to kids who can't afford a pc.

That said, I don't know your financial situation if you can afford it or not so please don't be offended but technically speaking, you would be better off to buy a new one.Or at least something that can run Vista or Windows 7. You can get some very nice systems for a good price if you look around.

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Problem is
by Jimmy Greystone / November 6, 2010 11:01 PM PDT
In reply to: Locked

Problem is, I've never heard of seen any such thing for optical drives. I've seen HDD passwords, and those are a pain to deal with, never one for an optical drive. And if what you say were true, then it would block the drive from working once inside Windows unless the OP's employer paid to have some custom computers made with a tailored BIOS and corresponding software for Windows. That seems unlikely unless they work for a government contractor or something of that nature. Otherwise, it's far easier, and cheaper, to just disconnect the drive internally, or pull it.

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by PKsteven / November 7, 2010 1:53 AM PDT
In reply to: Problem is

It's called embedded security. Companies like HP manufacture specific products for the purpose of an unauthorized user trying to boot from a drive to access a system. It can be embedded in the firmware, bios, or used in the OS. If a user has access to the system, the optical will work, albeit, likely a READ ONLY state. Doesn't have to be a government agency, we have many medium sized businesses that have the same type of systems. I don't know what the extra cost is associated with them however.

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Assuming that's true
by Jimmy Greystone / November 7, 2010 3:37 AM PST
In reply to: Embedded

Assuming that's true, then they either need to take it back to their employer to get it removed or buy a new drive.

And who said anything about a government agency? I said government CONTRACTOR. And it still seems completely idiotic when you could just order systems without a drive in the first place. Depending on the size of the company, just buy a half dozen or so USB optical drives, and if someone from IT needs to work on the system requiring an optical drive, they take one with them. But, I suppose the same as people, there are plenty of companies out there with more money than sense. Companies on the verge of bankruptcy spend millions on headhunting firms to find and hire a new CEO, the entertainment industry hit on the brilliant idea of suing its customers on top of insulting them by expecting them to buy rehashed products at artificially inflated prices and on technology from the previous decade. Seems the economic troubles we're trying to dig our way out of were inevitable, it's just the finance people who managed to get to critical mass first.

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See if the instructions ...
by Edward ODaniel / November 7, 2010 3:06 AM PST
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