Internet Services Providers

Question

DUN configuration

by SkyHawk99 / April 2, 2013 9:04 AM PDT

my juno and netzero dialups have given me "ID/PW or protocol error" since early feb. full confidence in ID/PW combos (and many accts to choose from), plus i get same message early on if i attempt to make a new ID. i.e., before there's any sort of ID or PW to speak of. so it's gotta be a "protocol" issue, i guess.

FAQs and help files are for 98/XP/Vista only. as such, i cannot even FIND most of what they're telling me to check! for example, where are TCP/IP properties now located; where's my WINS config; where's DNS config? (full list below)

i've gone in and out of every sublink of ctrl panel/networks and internet, but nothing quite clicks. alternately, the settings under juno (or NZ) /properties/networking has a couple of things close: TCP/IPv6 (unchecked) and TCP/IPv4 (checked), but then what? i tried CHECKING the first one for the heck of it (blindly groping here), but no change.

lastly, juno (or NZ) /properties/security has some settings for encryption and protocol. i've tried to use what's "closest" ("allow unencrypted" where there FAQ says uncheck "require encrypted" etc), but again, no change.

i managed to get a "debug" trace going -- if anyone is willing to look, i could attach it here. it's a bit long, but laid out in clear english. points where it says "error...aborting connection" fairly obvious to me; i just don't know what to make of them.

in the meantime, i'll attach part of the that FAQ.

TIA!

PS: no, i dunno why that last one reads "1" either!


-----
1.On your desktop, double-click the My Computer icon.
2.Double-click the Control Panel icon.
3.Double-click the Network icon.
4.Double-click TCP/IP->Dial-Up Adapter.

Note: If you get a TCP/IP Properties Information window, click OK.

5.Ensure that only the circle next to Obtain an IP address automatically is checked.
6.Select the WINS Configuration tab.
7.Ensure that only the circle next to Disable WINS Resolution is checked.
8.Select the Gateway tab.
9.Ensure that all the fields are blank.
10.Select the DNS Configuration tab.
11.Ensure that the circle next to Disable DNS is checked.
12.Select the Bindings tab.
13.Ensure that only Client for Microsoft Networks is checked.
14.Select the Advanced tab.
15.Ensure that None is in the Property field.
16.Select the NetBIOS tab.
17.No changes are necessary.
18.Click OK.
1.Click OK to exit.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: DUN configuration
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: DUN configuration
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the holiday

Find recipes for July 4 with these foodie apps

The Fourth of July means fireworks, fun and food. If you're planning on a barbecue this weekend, we've got the apps to help you find holiday-inspired recipes.