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Question

Dual Monitor Issue

by RM576 / January 20, 2013 4:26 AM PST

I am running Windows 8 and have two monitors and a graphic tablet connected to a NVidia GeForce GTX 590 Card. On previous versions of Windows it was easy to switch between my second monitor and tablet but since upgrading to Windows 8 I don't get an image on the second monitor. What is strange is that I can see the mouse pointer!!

I have tried making the 2nd monitor the 'main monitor' but then I don't have an image on any display. When I swap the connectors round, I do get an 'extended display' but it behaves strangely. When I click 'Identify', my main monitor is shown as number 1 though the second one behaves as such (that is the one I set as the 'Main Display' before swapping the leads round).

Running a program launches in the second monitor. If I swap the leads back round, I only get an image on my main monitor and the mouse cursor in the second.

The same thing happens with the graphics tablet.

I have tried every combination of lead to port on the Card. The only way I can get an extended display is as above.

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All Answers

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Answer
Could be the drivers are not ready.
by R. Proffitt Forum moderator / January 20, 2013 2:54 PM PST
In reply to: Dual Monitor Issue

Go back to the OS that worked for now. Ask the machine's makers when the drivers will be ready.

If no one told you, Windows 8 is new and just like the last time it can take a year or 2 for drivers and support to arrive.
Bob

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Answer
Re: Drivers not ready
by RM576 / January 21, 2013 7:44 PM PST
In reply to: Dual Monitor Issue

Thank you R Proffitt - I am aware that Windows 8 is a new product and have downloaded the correct drivers for the monitors in question.

However, I believe it is a Windows issue - the monitors work individually when connected to the primary port on the graphics card. The issue is not being able to get an 'extended display' through Control Panel/Display/Change Display Settings

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Let's say it is.
by R. Proffitt Forum moderator / January 22, 2013 12:33 AM PST
In reply to: Re: Drivers not ready

Then you know who to call next. This is history repeating itself so you know this story.

Once in a while you get someone that didn't live through the OS changes and will make statement they have the correct drivers but they can't be convinced the product is still a work in progress.
Bob

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Answer
Win8 and issues
by Willy / January 22, 2013 12:47 AM PST
In reply to: Dual Monitor Issue

I agree with Robert, Win8 is still too new and users are finding out it doesn't do or gets away from what older OSes did. Win8 is suppose to be more "tablet" form which by its nature refers to a tablet world of a single display. If the video card's own manager doesn't show or provide anything that resolves this, because after the OS, its the only other item that controls the display(s) output.

>>> an 'extended display' but it behaves strangely <<< Well, that provides a clue as it isn't ready to work or has failed to really get there. It falls on the shoulders of the video makers or the OS to provide the fix. Understand a graphics tablets isn't a monitor but another PC so in most cases you can't marry these devices together. It becomes more complicated and no that wasn't the intention of typical dual monitor setups. Unless, i missed you description correctly, I don't see a quick answer for you.

tada -----Willy Happy

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