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downloaded two programs and it still says to update

by DementedDude / September 20, 2009 2:25 AM PDT

Hello I downloaded TT last night and did scan of course, said I got 6 updates so I did two of them that I use daily, this morning I crank up the puter and ran scans again. It still says the same 6 are out of date with updates available including the two I updated last night. So went to their respective sites and they report that I have the latest updates.
So is this a common problem or a bug maybe?
Stats: Acer Aspire 5100
AMD Turion 64 x2 TL-50
1 gig ddr2
windows vista home premium
The two programs in question are CCleaner and Glary Utilities (free)

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Same problem with SUPERAntiSpyware Free Edition
by phylsmall / September 20, 2009 5:59 AM PDT

I had the same problem happen with the above program and I just insitalled the TechTracker, so looks like the problem must be with it, not the programs themselves, but I can find where to report the problem to except for here. But at least I found this post so I know what the problem is. Hopefully C-Net will find out and fix the problem from the forum posts. I cant believe it was just the two of us.
Stats: HP Pavillion p6150t PC
Windows Vista home premium
Program in question is SUPERAntiSpyware Free edition

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downloaded two programs and it still says to update
by Tucker Green / September 23, 2009 2:19 AM PDT

Thank you for using CNET TechTracker app. I read that you did a scan after updating, however, I'd ask that you scan again and then refresh your My Software tab scan results page. If that doesn't clear up the issue, we need to get Technical Support involved. To do so, click on your TechTracker icon in the taskbar menu and select Support Center or use this URL here, http://cnet.custhelp.com/cgi-bin/cnet.cfg/php/enduser/std_adp.php?p_faqid=1946.

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Not updating scan results; reports software that's not there
by internetexplorer / November 9, 2009 10:01 AM PST

This is obviously not an isolated problem--it is happening in my case with 7 plus programs: Advanced System Care Free, Mozilla Firefox, Glary Utilities, Adobe Reader, Ad-Aware Free Anti-Malware, Malwarebytes Anti-Nalware (free), and Vuze; plus it says I have MS Office Outlook 2003 which I do not have and never have had since building this puter. I am running XP Pro SP3 on AMD dual-core 7750 x2 if that matters. I have a theory yet to be tested, that TechTracker either writes scan results the first time and then recycles them or else it won't allow another scan to be performed for a certain period of time. Either one should be easy to fix. By the way, it should also be easy to make it refresh the page rather than having someone in a forum tell us to, but it didn't work anyway. I look forward to a new version so I can go back to using it, since it otherwise is a good idea, although it's of little use to me for now.

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downloaded two programs and it still says to update
by cwr--2008 / November 14, 2009 6:54 AM PST

I have similar result that updated SW is not reported as such. I find that my last scan was 11/12 and today is 11/14. How do I initiate a new scan to see if updates after 11/12 are identified?
I am using Mac OS 10.5.7.

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Conducting a manual scan with Mac TechTracker app
by Tucker Green / November 18, 2009 9:12 AM PST

Thanks for using TechTracker. Go to your System Preferences and click on the CNET TechTracker icon down at the bottom in the "Other" section. Under the "Schedule Check" tab click on "Check Now". Once the scan is complete a pane with out of date results will show. Click on "Open Page" to go to your TechTracker app home page with more detailed information.

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