Audio & Video Software forum


Dolby Advanced Audio keeps turning off.

by DolbyAd / September 10, 2012 6:18 PM PDT

Hey guys,

Ever since I bought my Acer Aspire 5755G, I have always been annoyed with the Dolby Advanced Audio settings. At no point should anyone ever want to turn it off as it reduces the sound levels to a whisper.

Turning it on every so often was tolerable, but now for some reason, it constantly turns itself off. Watching a Youtube video turns it off, playing a certain game turns it off, it is such a nuisance I am going insane. Why did we ever get the option to turn it off?

Is there some way you guys know that keeps it constantly on or have you encountered the same problem?

Thanks in advance anyone.

Post a reply
Discussion is locked
You are posting a reply to: Dolby Advanced Audio keeps turning off.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Dolby Advanced Audio keeps turning off.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
by xWiff / October 6, 2012 12:36 PM PDT

Exact same problem. Please help!

Collapse -
by safinator22 / January 6, 2013 11:24 AM PST
In reply to: Same

Did you guys find a solution? my dolby advanced is playing up too.

Collapse -
Found Solution
by JustinFoo / January 13, 2013 12:47 PM PST
In reply to: Solution

Hey, I had the same problem, but i've found a fix!

All I did was go into my device manager by right clicking my computer->manage. I located the sound drivers and updated the realtek one. That was it!

Collapse -
by ava718 / June 17, 2014 4:36 PM PDT

go to the volume icon and click Playback Devices.
On the speakers click Properties and go to Advanced tab.
Disable the Allow applications to take exclusive control.
that's it.

Collapse -
by luke adam / July 29, 2015 12:21 AM PDT
In reply to: solved


Collapse -
Dolby Digital Plus keeps turning off
by Naveelee / August 4, 2015 11:40 AM PDT
In reply to: solved

I have tried your idea but still somehow my apps taking control of Dolby Digital Plus and turns it off whenever it starts or change musics. Please help me....

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.