Windows Legacy OS forum


Does anyone know how to fix USB driver installation problems

by rwdavis05 / November 30, 2012 10:31 PM PST

I have the same issue (USB) with my Dell Ispiron 1000 with XP (sp3). I couldn't figure it out so I ended up paying a lot of $$ for one of these online companies that did nothing more than remove and re-install the drivers. When the USB detects an additional it attempts to install the driver but errors out. "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" I'm broke now... please email me at

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All Answers

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Some of them.
by R. Proffitt Forum moderator / December 1, 2012 12:22 AM PST

But let's cover a basic thing about USB devices. You can't plug in most things and have it work. My printer would fail if I did that. I have to follow the instruction for each device.

Your post didn't reveal if you did that.

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response to ur ?
by rwdavis05 / December 1, 2012 1:46 AM PST
In reply to: Some of them.

As Dan and Carlos stated previously, this is not a simple driver installation. My printer, flash drive, web cam etc, worked before. Something was altered or became corrupted. I did remove the infcache.1 file and follow their steps but it did not work. I have attempted re-installation by Plug & Play methods, manually, One driver at a time, and all at once. There is something I'm overlooking that I just haven't figured out yet. I did have a problem with verifying the valves of "FactoryPreInstallnProgress, AuditinProgress" I did a search on the registry and they are not in here at all.

Dell INSPIRON 1000, WinXP w/SP3

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I didn't see that in your post.
by R. Proffitt Forum moderator / December 1, 2012 1:51 AM PST
In reply to: response to ur ?

It appears that leaving out details matters here.

-> This means my reply does not apply.

There are many thousands of discussions about repairing XP. I find that today's owners are not going to do all that work so my answer is now to restore the OS to the factory install and if there are no hardware failures it will work again.

Again, repairing XP is not simple and can't be written up in this small space unless we answer with "reinstall the OS."

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