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Docking Station Shuts Down Computer

by DrKlub / September 3, 2010 3:19 AM PDT

On our network I have a dell lattitude e4300 laptop and when I plug it into it's docking station it shuts down. On the network where I work we have many of the dell e4300 laptops that all work fine. It's done this from day one of owning the laptop. This seems like a power setting or something along those lines. So, I looked in the control pannel and I couldn't find anything that fixed the issue. I can't think of another reason that docking the laptop would force a shutdown.

Any help is greatly appreciated

Thanks a lot!

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When it's in a sea of company laptops.
by R. Proffitt Forum moderator / September 3, 2010 3:39 AM PDT

I don't trouble shoot. I reload the IT issued image.

You could use system restore which is exactly what we use this for. When it fails today but worked yesterday.

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Our Network
by DrKlub / September 3, 2010 4:05 AM PDT

Our network makes reformatting a very cumbersome process and we don't use computer imaging software. And system restore won't work because since day 1 the computer has had this problem. Thank you for the advice though and if it were up to me we would use imaging software.


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Re: reformatting
by Kees Bakker / September 3, 2010 4:12 AM PDT
In reply to: Our Network

So now you can make a report to your boss. The current alternatives seem to be:
1. A clean reinstall of the OS (cumbersome)
2. Replace the laptop
3. Replace the docking station (you forgot to tell which of the 2 is to blame, which is a basic experiment, of course).

To prevent such unhappy events in the future you can advice:
a. Start using imaging software. The costs (USD 0 for Clonezilla) are very reasonable.
b. To use warranty on new machines if they behave strange from day 1. It's included in the price, you know.

Let him choose between #1 through #3. Let him think about a and b.


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Nod to Clonezilla.
by R. Proffitt Forum moderator / September 3, 2010 9:43 AM PDT
In reply to: Re: reformatting

I love that title. It's about as good as it gets and here's what I'm using it for more and more often.

We get a new machine and before we boot up, we boot off the clonezilla CD and save an image of the hard drive to a file. Now we can make it look just like it did out of the box!



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Good Stuff
by DrKlub / September 9, 2010 12:51 AM PDT
In reply to: Re: reformatting

Thanks for all of your help. There's a lot of useful information I got out of this. I'll talk to my boss and see what he wants to do and I'll make sure to mention Clonezilla to him. I'll definatley make a personal note of it.

Thanks a lot,

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by R. Proffitt Forum moderator / September 3, 2010 9:41 AM PDT
In reply to: Our Network

Now that's interesting. It appears that someone blew the install or forgot a driver. Have them check every driver for that machine. Miss one and it could do what you wrote.

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