Computer Help forum

Question

DNS Lookup fail on windows xp after virus removal

by usamagaard / May 26, 2013 6:28 AM PDT

This all started when the computer had the Google redirect virus, which I attempted to remove with super antispyware pro. When the virus was gone, I decided I didn't need the antispyware anymore and so I removed it. When I did that it "un-quarantined" the files it had removed. Then the computer couldn't establish a connection (with the router I assume?). I uninstalled the ethernet controller which fixed this problem on restart. But now I have a DNS lookup failure. I know it's not the router as I can connect other computers to the internet via wireless and ethernet connections. Any help would be appreciated as I have been googling all day to no avail.

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Clarification Request
Did you check your DNS entry on this PC?
by R. Proffitt Forum moderator / May 26, 2013 7:13 AM PDT

And did you try this PC set to the usual 8.8.8.8 and 8.8.4.4?

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Yes
by usamagaard / May 26, 2013 10:18 AM PDT

I manually set the DNS server to those in internet protocol properties

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I'm guessing it's still bad.
by R. Proffitt Forum moderator / May 26, 2013 10:40 AM PDT
In reply to: Yes

I'm missing some details so try googling this. Adjust to the version of Windows you have.

WINDOWS XP NETSH RESET

Bob

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