Computer Help forum

Question

DNS Changer Virus

by lorenajack / November 20, 2012 3:57 AM PST

My cable internet provider sent an email telling me I have
the DNS Changer virus on my system. Well I got into the C: prompt, typed: ipconfig /all

They were right, as two of the DNS servers were on
their list of rogue DNS. They offered two programs
which I downloaded and ran, but neither one found
or fixed this virus.

What's a good next step? Thank you!

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Clarification Request
Which forum to carry on this discussion?
by R. Proffitt Forum moderator / November 20, 2012 4:33 AM PST
In reply to: DNS Changer Virus

Also, with all the open discussions on this one, be sure to tell more why the usual cures didn't work.

In parting, why not set the DNS to Google DNS?
Bob

All Answers

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Answer
A fix
by rsist34 / November 20, 2012 10:05 PM PST
In reply to: DNS Changer Virus
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(NT) Nice link. Clean design too. Lovely.
by R. Proffitt Forum moderator / November 20, 2012 10:53 PM PST
In reply to: A fix
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Sub-page available here
by mchainmchain / November 21, 2012 1:21 AM PST
In reply to: A fix

Clicking the above link http://www.dcwg.org will give you this page on cleansing your computer of DNSChanger: http://www.dcwg.org/fix/

More tools for removal and cleansing here as well as step-by-step instructions available.

Thank you user rsist34.

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Went there ... no help
by lorenajack / November 27, 2012 2:34 AM PST
In reply to: A fix

I have been through all the screens on http://www.dcwg.org/
Nothing seemed to clean up the rogue DNS. I did the ipconfig /all
and the rogue DNS is still shown!

What have I missed? Do I need to reset my router and start over
or do I need to reload my operating system and start from scratch?

I keep getting nasty grams from my COX cable provider about
my existing DNS Changer virus....

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Tell more.
by R. Proffitt Forum moderator / November 27, 2012 2:39 AM PST
In reply to: Went there ... no help
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