Computer Help forum


DNS Changer Virus

by lorenajack / November 20, 2012 3:57 AM PST

My cable internet provider sent an email telling me I have
the DNS Changer virus on my system. Well I got into the C: prompt, typed: ipconfig /all

They were right, as two of the DNS servers were on
their list of rogue DNS. They offered two programs
which I downloaded and ran, but neither one found
or fixed this virus.

What's a good next step? Thank you!

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: DNS Changer Virus
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: DNS Changer Virus
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Which forum to carry on this discussion?
by R. Proffitt Forum moderator / November 20, 2012 4:33 AM PST
In reply to: DNS Changer Virus

Also, with all the open discussions on this one, be sure to tell more why the usual cures didn't work.

In parting, why not set the DNS to Google DNS?

All Answers

Collapse -
A fix
by rsist34 / November 20, 2012 10:05 PM PST
In reply to: DNS Changer Virus
Collapse -
(NT) Nice link. Clean design too. Lovely.
by R. Proffitt Forum moderator / November 20, 2012 10:53 PM PST
In reply to: A fix
Collapse -
Sub-page available here
by mchainmchain / November 21, 2012 1:21 AM PST
In reply to: A fix

Clicking the above link will give you this page on cleansing your computer of DNSChanger:

More tools for removal and cleansing here as well as step-by-step instructions available.

Thank you user rsist34.

Collapse -
Went there ... no help
by lorenajack / November 27, 2012 2:34 AM PST
In reply to: A fix

I have been through all the screens on
Nothing seemed to clean up the rogue DNS. I did the ipconfig /all
and the rogue DNS is still shown!

What have I missed? Do I need to reset my router and start over
or do I need to reload my operating system and start from scratch?

I keep getting nasty grams from my COX cable provider about
my existing DNS Changer virus....

Collapse -
Tell more.
by R. Proffitt Forum moderator / November 27, 2012 2:39 AM PST
In reply to: Went there ... no help
Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Big screens for the big game

Still looking for the best TV deals ahead of Sunday's game? Here are our top three big screen picks.