TVs & Home Theaters forum


DMR-BWT800 - "Cannot Play" from NAS

by correva / August 4, 2012 9:20 PM PDT

HI all,

I have a Panasonic DMR-BWT800GL blu ray player and when I try to read a video file from my Thecus NAS, it simply says "Cannot Play". Funny thing is it works OK with mp3 files. When I try the same video file from USB, it plays it fine.

Is anyone able to give me a prod in the right direction to get it working?

Thank you.

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All Answers

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It's one of those well discussed areas.
by R. Proffitt Forum moderator / August 5, 2012 4:04 AM PDT

I don't want you to feel short changed but what plays on USB does not mean it will over the network or DLNA. For now that only confuses folk new to this. But the reason are pretty simple. Ready? I'm going to sum it up in one word. The word is "patents."

So while some DivX file may play over USB it may take another patent fee to play it over the network.

Folk are running into this a lot and it's a shame the makers are not forthcoming about it.

Fix? Encode the files to what works as unlike a PC this is more like a Toaster. You can't load up other decoders.

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DiVX also didn't play
by correva / August 5, 2012 8:48 AM PDT

Hi, I also downloaded the official Divx VOD video to register the unit and it also didn't play from the network. It also came up with "Cannot Play".

I may just have to bite the bullet and take it back to the store and get a different make/model.

We will see if Panasonic itself can shine a light on it today.

Thanks for your help

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I used DivX as an example.
by R. Proffitt Forum moderator / August 5, 2012 8:52 AM PDT
In reply to: DiVX also didn't play

Since I can't find the exact model under discussion I can't check what decoders are in that device.

You will see consumers exchanging models and finding out that not all the files play on the next device. Some consumers expect "If it plays on my PC it should play..."

The truth is that the makers are not holding seminars about video encoding and more.

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Yes I see the DMR-BWT800
by R. Proffitt Forum moderator / August 5, 2012 8:54 AM PDT

But a quick search didn't find a good manual.

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