TVs & Home Theaters forum


DMR-BWT800 - "Cannot Play" from NAS

by correva / August 4, 2012 9:20 PM PDT

HI all,

I have a Panasonic DMR-BWT800GL blu ray player and when I try to read a video file from my Thecus NAS, it simply says "Cannot Play". Funny thing is it works OK with mp3 files. When I try the same video file from USB, it plays it fine.

Is anyone able to give me a prod in the right direction to get it working?

Thank you.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: DMR-BWT800 - "Cannot Play" from NAS
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: DMR-BWT800 - "Cannot Play" from NAS
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
It's one of those well discussed areas.
by R. Proffitt Forum moderator / August 5, 2012 4:04 AM PDT

I don't want you to feel short changed but what plays on USB does not mean it will over the network or DLNA. For now that only confuses folk new to this. But the reason are pretty simple. Ready? I'm going to sum it up in one word. The word is "patents."

So while some DivX file may play over USB it may take another patent fee to play it over the network.

Folk are running into this a lot and it's a shame the makers are not forthcoming about it.

Fix? Encode the files to what works as unlike a PC this is more like a Toaster. You can't load up other decoders.

Collapse -
DiVX also didn't play
by correva / August 5, 2012 8:48 AM PDT

Hi, I also downloaded the official Divx VOD video to register the unit and it also didn't play from the network. It also came up with "Cannot Play".

I may just have to bite the bullet and take it back to the store and get a different make/model.

We will see if Panasonic itself can shine a light on it today.

Thanks for your help

Collapse -
I used DivX as an example.
by R. Proffitt Forum moderator / August 5, 2012 8:52 AM PDT
In reply to: DiVX also didn't play

Since I can't find the exact model under discussion I can't check what decoders are in that device.

You will see consumers exchanging models and finding out that not all the files play on the next device. Some consumers expect "If it plays on my PC it should play..."

The truth is that the makers are not holding seminars about video encoding and more.

Collapse -
Yes I see the DMR-BWT800
by R. Proffitt Forum moderator / August 5, 2012 8:54 AM PDT

But a quick search didn't find a good manual.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


$16,000 used SUVs

Whether you like your SUVs cute or capable, or some blend of the two, we've got a wide variety of choices in Roadshow's first collection of Editors' Used Picks.