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DLNA Streaming - Video Format not supported

by garaan / November 24, 2010 8:18 AM PST


I've setup a streaming media server using both Windows 7 in-built server and using a Buffalo Linkstation Live NAS. My Samsung B650 TV can see and access both servers. I've even managed to view a jpg photo. However when I try to view a video using either server I get the same 'format not supported' error message.

I've scoured the internet forums for some guidance on this and noted a few people were advised by Samsung to ensure the video codec, resolution and audio formats matched the ones listed in the compatibility table. I've tried this e.g.(MP4 (H264 and XVID), 1920x1080, AAC) and I still get the same error. I've checked my video file using MediaInfo which confirms the above. I'm happy to forward the MediaInfo details table if someone at Samsung would take a look.

Also, what confuses me further - if I copy the video onto a USB and plug that into the TV - it plays the video without any problem. Do I need some additional software to stream the video correctly or is there a bug of some sort with Samsung DLNA?

I would really appreciate some advice on this.
Many thanks.

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You learned something.
by R. Proffitt Forum moderator / November 24, 2010 8:36 AM PST

We can't explain it but DLNA supported encoding is a lot less codings than the USB stick. Some have a hard understanding that but that's the way it is. As DLNA is not from Samsung but a standards committee you have to deal with them and not Samsung.

This doesn't help much but now you know.

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I need to learn more
by garaan / November 24, 2010 8:23 PM PST
In reply to: You learned something.

Thanks for response. What I don't understand however is having followed Samsung's specific advice on the exact format that is compatible, the TV still shows a format not recognised error. Do I have to encode video using very specific software? I'm currently using the latest version of DVDFAB. I've also tried Moyea but doesn't make any difference.
Appreciate any further advice that will get me watching video.

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The advice is in a word, lacking.
by R. Proffitt Forum moderator / November 25, 2010 12:32 AM PST
In reply to: I need to learn more

The encoding must be exact. And I find most folk really don't want to dive into the exact details. As there are so many models of said TV and the exact settings change from machine to machine my suggestion is to examine a working video file and then encode using those settings from that file.

Let me note the title I use to examine said information. "Gspot Codec Appliance."

I make no apologies for the encoding mess.

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I admit defeat...
by garaan / November 25, 2010 5:58 AM PST

Thanks again Bob. It's highly likely I don't know what I'm talking about but I've decided to abandon using the native DLNA processing/transcoding/??? in my TV and opted for Mezzmo (on trial) to look after my streaming. Only downside is I have to leave my PC on - don't I? Or (Mr Stupid Optimism enters) is there another way to use my Buffalo Linkstation and stream successfully without the laser-guided accuracy you've eluded to?
Thanks again - though I expect you would have given me the good news already!

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There are others.
by R. Proffitt Forum moderator / November 25, 2010 7:02 AM PST
In reply to: I admit defeat...

Twonky, Servio, and so on. Try looking into a few and be aware that each have active forums about settings for various TVs.

Transcoding is a little annoying since finding exactly which settings work takes a bit of work. My best thought is to examine what works and encode files like the one that works.

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