Laptops forum

General discussion

Display will not come out of sleep mode

by Nanab2 / June 18, 2009 8:50 PM PDT

HP dv9410us Vista
When my notebook goes into sleep mode, the display will not come back on. I power off and then when I power back on, the notebook will start to boot then shuts down & reboots. I have to push the power button several times before it will finally boot up. Once it is on it works fine.

Any suggestions on how to fix?

Discussion is locked
You are posting a reply to: Display will not come out of sleep mode
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Display will not come out of sleep mode
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
New enough to still have warranty?
by Kees Bakker / June 18, 2009 9:01 PM PDT

Then contact HP customer support for a repair.


Collapse -
by Nanab2 / June 18, 2009 9:15 PM PDT

They want me to mail it to them and I'm just not comfortable shipping it off.

Collapse -
You need to know.
by R. Proffitt Forum moderator / June 18, 2009 10:09 PM PDT

The dv6000 and 9000 line do that too often. HP is swapping main boards. The only fix I know of.

Collapse -
Safety of information
by Nanab2 / June 19, 2009 8:29 AM PDT
In reply to: You need to know.

Will my personal items (financial records) be safe. That is my biggest concern. Is there something I should do besides backing up my computer before shipping?

Collapse -
Just so you know.
by R. Proffitt Forum moderator / June 19, 2009 9:18 AM PDT
In reply to: Safety of information

Not once has the machine returned with the user's data. Hp and many companies will reload the drive with the factory image.

Is your data safe? Why take the chance? Wipe the drive before it leaves.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.