I'm very sorry to hear about this. We can definitely help.
Regarding your issue where the TechTracker app still says your software needs to be updated: It sounds like the information from your most recent scan is not showing up on your home page. Other symptoms of this would be a wrong "last scanned" date, and a difference between your results on the website and your results within the TechTracker App's menus. We do have a solution, and we are working diligently to make sure you will not have to see this again. (Note that this is definitely NOT a common experience with our service!) I know you have written that you removed the software, but I will still make sure our Beta team reaches out with instructions to correct this behavior.
I also want to apologize for the experience you had with Microsoft Office 2003. We have been listening, and we are building a new way to handle these listings that will raise the visibility of "updates" versus "upgrades," so that you do not end up accidentally overwriting a licensed version with a trial. Currently, this information is available if you click on the title of the program within your Installed Software list.
Should you have further concerns, I invite you to submit a Feedback Report with our support team directly. A link to our feedback form is located right on the TechTracker home page.
("Help CNET improve TechTracker. Send us feedback >")
Best of luck! We appreciate your time, your feedback, and your participation in our Beta.
This was a disaster.
After doing several of the updates with computer restarts between each, it continue to say that the same ones needed updating.
Wasted hours with what it said was necessary updates.
office took forever and then some.
Turned out it was not a needed update but a trial version of a new version(for which they wanted money).
The installation removed my bought and paid for 2003 version.
Uninstalling of the "update" removed any and all parts of the original program as well. Required original disk , etc and complete reinstall. The reinstall with original disk said it was missing a needed component. I chose ignore and continue, but have no idea how this will effect function.
I have totally removed, I hope, tech tracker software.