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ok lets all who have this issue let samsung know.
if you had this issue please let samsung know. issues caused by this. tv restarting over and over. screen going blank and remote doesn't work until tv screen shows back up, green bars on the screen. tv wont power up as in lamp light flashes and the tv lamp is on, scren stays blank and then the standby temp light comes on,
since samsung uses this web page for tech support. please add your reply.
I had the issue with a hlr5067w and a hlr5667w
that makes two in one household.
hlr5067w with pliad green pattern
I have a HLR5067W. I loved this tv until a little over a hear ago the screen would go black for several seconds and then come back. Very annoying but I could live with it. About a month later a green plaid pattern began appearing over the picture completely distorting the picture, sound is still normal. This problem is not as bad on HD stations but still noticeable and very annoying. The only input I don't have this problem on yet, is the HDMI input. Who knows how long before it won't work also. I contacted Samsung about the issue and they told me to take my tv to a specific local repair station. I was quoted between $600 and $800 to fix the problem. Almost the cost of a new tv and way more than I am willing to pay. For now the tv has been put into storage until I figure out a economical way to fix it. I understand the tv is out of warranty I have no problem paying some money to fix the problem, but I have talked to several dozen people with the same problem. It would be nice if Samsung would admit they made a defective part and present a reasonable solution, instead of denying their is a problem.
PROBLEMS WITH YOUR DLP T.V. ? THEN YOU'VE GOTTA READ THIS
I have had problems with my hlr5067wax/xaa dlp 50" tv since the warranty expired in 08. Litteraly a month after it started turning itself off. You could have it on for two hours or two minutes and it would do it. Then the bulb blew so i paid 250 dollars for a new one and replaced it myself. Now the tv sometimes is a green, plaid screen the audio is fine and you can slightly see the show on behind it. So on some days i cant watch my 2,ooo dollar tv. So today i get in the mail a booklet for the samsung DLP Television class action litigation it states that if you experience the shadow effect they will send a service tech to your home free of charge to repair it.. what I want to see is samsung admit the other problems we are all experiencing with these t.v.s. I have called in reports of the problems to samsung so that they will all be documented. My calls however are not enough I strongly urge anyone with these problems to please join me in calling them in at 1-800-samsung and also take it a step further, today I wrote a letter to the head office of samsung (address provided below) this is the only way we will be compensated. please join me in my quest for samsung to right this wrong and mail your complaint to Samsung Electronics America 85 challenger rd. 7th floor ridgefield park, New Jersey,07660 please refference this website so they can see the MANY people experiencing the same problems with the same t.v.
I don't think it would bankrupt Samsung whom we've all supported throughout generations of stereo,Television,home theatre system, and many other product purchases\ to compensate, Dare I say replace the T.V.'s in question. Thanks for reading and please help win this battle for the hard working people of America..
A disgruntled consumer
How did you get the letter about the class action lawsuit? I have a Samsung DLP with the green plaid effect, out of warranty of course. Can you email me a copy or post the instructions on what to do to get Samsung to repair these issues? I have called and filled a claim in NJ AG, still waiting.
SAME GREEN/PURPLE CHECKERED PATTERN
I have done a chat and sent e-mail to Samsung. Samsung keeps telling me this is not a known issue. It is a shame and disgrace such a large company would make millions taking from hard workers with no conscious or remorse. I see people have posted about this same issue on this website for years now to no avail. I guess they are no different than the Toyota giant. Thank God the TVs don't explode and kill us becuase they would deny any wrong doing and turn their backs on loss of life! I hate to see people take advantage of others at the innocent person's expense. Grrr . . .
SAME GREEN/PURPLE CHECKERED PATTERN
file the complaint to the new jersey attorney generals office like this topic instructs you too. It worked for me and I have a new plasma
Sooooooo happy for you!!!!!!!
Oh my God! I am so happy for you. Thank you so very much for sharing. I am so glad to know SOMEBODY was delivered from this nightmare. As bad as the economy is and having to work so hard for your money (provided you have a job), this is EXCELLENT NEWS! Best regards.
What is the address for the Attorney General in New Jersey?
I have a Samsung HL-r5067w need your help.
I'm trying to have my tv fixed and have Samsung pay for it. What did you say in your letter and how long did it take for them to reply? I'm hoping to hear from you.
A copy of a letter would help many of us to know how to word ours.
have you changed out your digital board?
i have the same prob. i have tried changing my digital board twice. both replacement boards were bad. i really have no idea what i can do. am thinking about writing to NJ AG to see if i get a response.
My DLP had all of these problems.
My HLR5067WAX had all of these problems including the plaid bars every few inches apart from each other
Across the screen. It started with the on and off. Then the ON only lasted for a few minutes and the lamp light stayed on. I found a new lamp online for $50.00 including sh & H. I waited a week for it and it installs so easy. Slide one out,slide the other one in. All is good and working perfect now. Try It.
are you saying that a bulb fixed the plaid bars. Everybody says that's a board problem. I would think the bulp problem is that either its on or working or off when its not.
Green "Plaid-like" pattern on analog channels
I've owned a Samsung HLR6167WX/XAA since may 2005. Within the first two years Samsung replaced the digital board under warranty. Since then I have replaced the lamp four times. The first replacement cost me $150, the last one, purchased in June 2013 cost me $35 when problems researched on line suggested I needed to replace the color wheel. Since the color wheel solved my problems, I kept the lamp, as I was sure I'd need to replace it again (the last lamp replacement was two years ago). Yesterday the green plaid pattern began, as described thought this thread on analog channels only. This morning the TV would not come on, the green "bad lamp" indicator with which I am now familiar flashed again followed by the set turning itself off. I dug out my spare lamp, and replaced the old one. The TV is as good as ever. I am reluctant to declare victory, but cautiously optimistic.
I too have these problem with my 4 yr old HL-R5067W DLP tv. Picture freezes sound continues, sometimes no sound but good picture. screen blackout. When picture freezes remote won't work. All inputs produce a green plaid screen except the HDMI.
just fixed my tv
I have a 5067w Samsung and just fixed my tv!!! YEAAH!!! I had green lines , green shadows. The Blueray had a perfect picture and for the last month we have been only using this tv for movies. I had read the problem was the analog tuner until i read this article. About 4 yrs ago I had a color wheel crash and I was able to fix my tv from the blogs like this.
Take apart the Samsung is very easy since it is modulated,, I believe there are three components that slide out and the tv is just an empty shell in the bottom. For the color wheel you take out the middle section, for the tuners you take out the module on the left You take out 2 screws and then unplug the clips to the circuit board and the whole unit comes out that you need to work with.
There is a screw for the fan which looks like a square plastic piece that sticks out,, then you take out the little screw (2) next to one of the computer like inputs in the back. Also you need to take out the three clips on the back of the unit. Next push out the "L" shaped assembly,, it took me 15 minutes to figure out the bottom section that is discussed is actually the bottom and the side that will slide out.
So you did not have to reflow the digital board? I sent a letter to samsung hoping they would fix it but it seems i'm going to have to try myself.
your fix worked for me.
I figured since I would have to take the board out myself to have it sent for re-flow what the hell and used a 1 inch dowel between the chip and housing, after setting the bolts back and re-attatching all the cables my tv started right up without the slightest hjint of purple haze..It can really save you the forty dollars and just takes a little time to do even if you are not very handy it is not that hard, all you do is take out screws in plain sight and dissconnect cables that can only fit into thier correct slots. Thank you so much. Michael J. Hronas and Family.
I Fixed my tv also
I did the same thing with a block of wood. When I turned it on I still had the Green screen for about 4-5 minutes, then, and sense then it has worked GREAT.
My TV won't power up as in lamp light flashes and the tv lamp is on, the screen stays blank and then the standby temp light comes on.
I would never buy another Samsung product if they don't stand behind there products.
How to remove board
Seems like folks having luck with the reflow. I want to give this a try. Problem is I don't consider myself handy. I removed the back panel and am looking at what I think is the digital board, but can't figure out the best way to remove it safely.
Anyone have step by step instructions preferrably with pictures?
what we found out.
what we found is the one BGA chip that says samsung dnie has issues with the solder under the chip and after a reflow it fixes the issue. this fixes many issues with the HLR__67W tv's like wont power on like ppickl1 issue. and the green plaid look. tv power cycling over and over, screen going blank with sound and remote doesnt work until the video comes back. and some other issues.
Green Screen Issue
I have a HLR5667W that developed the green screen issue 6 months after the extended warranty expired. Don't think a $2400 TV should die after 3-1/2 years. JD Electronics received my board yesterday Nov 30 and I'm waiting to hear from them. Samsung needs to make good on this issue. Some people just can't dismantle these TV's themselves, so they are stuck with an expensive repair bill.
Help us samsung!
I bought my 52" LCD 2 years ago & now 4 months after the warrenty has expired i have many vertical multi colored lines running up & down my tv. Samsung wont give me any help or suggestions they told me to buy a new tv. I paid $3,300 for my tv & when i bought it at best buy they said it was the best tv out. $3,300 for 2 years! and they wont help at all! yea i would not reccomend buying a samsung tv to anyone. I have been researching online & it is a common problem, and always happens 2 to 4 months after warrenty. I also loved my tv but they wont tell me what it could be, why it happend, or what to do to prevent it from happening to my nect tv. The lines are there everytime i turn my tv on & sometimes after like 15 minutes the lines go away & sometimes my tv can be on for hours & the lines wont fade away, they flicker like they are trying to but all they can tell me is it will be $1,500 to fix so just buy a new one. Come on we are all loyal costumers who love our tv's & we get no help? Now when i turn it on it also makes a clicking noise & takes a while to start up. Never had any problems with my tv until a few months after warrenty. Help us samsung!
bad practise by Samsung Company.
I have the same problem and now tech came in told me my DMD board is BAD...if SAMSUNG knew the problem with DLP TV why they sold to us.NOT GOING TO BUY ANOTHER SAMSUNG.
Same issue on my HLR6167
I too am having these same issue with the TV repeatedly turning off, coming on with no sound, etc. Doing a quick 5 minute scan of forums regarding these TV models easily shows that this is a recurrent problem and easily classified as a product flaw. There is no reason for these TV's to break down like this and Samsung needs to stand behind their product.
yzracer14 we at home theater shack found this issue to be in the digital board. after a reflow of the solder under the dnie chip the tv works great again. but most tv shops just replace the board. but if you are handy you can send it off and have it repaired for around 40 dollars. by going to that link I gave earlyer.
I know, I'm the same yzracer14 from home theater shack. I'm just posting my problem here to get the word out as suggested. But thank you.
Anyone know how to remove the digital board on a HL-R5678W? I am going to be trying the solder repair ($40).
Thanks - Jason
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