Samsung

General discussion

digital audio out(optical) not working

by rnelly04 / September 8, 2010 12:48 PM PDT

I switched the setup of my system recently from component to hdmi and I can't get the audio to work. I have hdmi from my cable and ps3 running to my TV then digital audio from my TV to my reciever. I have the internal mute on the tv and still no sound. I can get the auxilary audio to work but not the digital audio. Any help would be great!

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Here Here
by tgun4 / September 19, 2010 11:46 PM PDT

I have a similar problem. Optical audio out from my c8000 to my home theater system (and old spare receiver) does not work. I switch to external speakers and no audio at all from any sources, hdmi, red/white, streaming from TV, ect. Whenever I have used a piece of equipment with optical audio out active there is a red signal light coming out of the other end of the fiber cable, this has never happened with my tv. I already had my mainboard replaced for a power problem and the old board had the same problem. Am I doing something wrong???

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Digital Sound Output Not Working
by hulse2k / September 22, 2010 5:16 AM PDT
In reply to: Here Here

Also having the same problem, had one with that problem, had a replacement and that is still the same. Cannot output through optical or the Audio Return Channel (HDMI 2). The shop display model where I bought from also has the same problem. Tried different home cinema kits and different cables. Also have tried all the usuall resets ect. What is the solution?

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digital audio out(optical) not working
by Samsung_HD_Tech Samsung staff / September 22, 2010 11:20 AM PDT

rnelly04,

Have you gone into the Audio Menu and set the television's settings to "External Sound" to "ON"? If you can list the model number, I can look into this further.

--HDTech

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digital audio out(optical) not working
by Klavdy / February 25, 2011 8:10 PM PST

I have the same problem with a PS50C7000YF

I seem to have the same problem connecting a Samsung PS50C7000 model T.V to an older Yamaha RX-V520 AV receiver.
No sound comes out of the AV receiver.

There is no light coming out of the Optical (Toslink) jack on the T.V.
I have checked the cables on another Optical source and they are fine, you can see the light coming out and they transmit a signal.
In other words, the cables work.

The receiver will take a signal from another source, so the AV receivers optical in ports work.

It is a compounded problem
There's a couple of variables.

I recently (February 2011)did a firmware upgrade via a download from Samsung.
I didn't turn the AV receiver on after doing the upgrade.
The next day, I moved the T.V and AV receiver to a new cabinet.
It worked fine before the upgrade and the move.

Not now, no sound is outputted from the T.V to the AV receiver.

I don't know if its the upgrade, the optical out port on the T.V or I'm just too stupid to work it out.

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Optical problems
by hulse2k / February 26, 2011 2:23 AM PST

Have you plugged in the optical adaptor for the tv? Its a small cable that come with the tv. On one end it looks like a headphone adaptor and on the other end it has a female optical socket. That was my mistake for not seeing a red light coming down the cable. I was trying to put the optical cable directly into the tv.

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Edit
by hulse2k / February 26, 2011 5:04 AM PST
In reply to: Optical problems

Edit just re read and that model tv doesn't have an adaptor I don't think. Sorry bud.

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