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dial up disconnect

by barb214 / March 15, 2006 8:06 PM PST

I have read the posts regarding the slow connections, My problem is more complicated because I can not stay connected for more than a few minutes.

I have a new Dell 5150 3.2 running XP, it is two months old. when new it was fine but has slowed down considerably, I even have ONspeed. The connection is continualy disconnected. Could a bug be the problem?
When new I had Norton antivirus installed, I have managed to download Spybot-search and destroy, after about four hours(it kept disconnecting, although I could continue fron where I left of once connected again)This found 8 cookies which I have got rid of. I would like to download Adaware but can not stay on line long enough, it requires starting at the beginning again after a disconnect.

I have had a gain put on the line twice by me telephone supplier, with no improvement.

I have an old computer which seems to remain connected, although slow, so I am sure the fault is with the computer not the 'phone line.

My connection speed seem to get slower each time I re-connect, the speed fluctuates between 33kps and 9 kps,

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by Darton Fury / March 16, 2006 2:49 AM PST
In reply to: dial up disconnect

Being that the computer is only a couple months old, why not place the burden on Dell?

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My two cents
by eddie11013 / March 16, 2006 6:58 AM PST
In reply to: dial up disconnect

My brother has Juno ISP as his dialup service and my sister has Netzero ISP as her dialup provider. Usually when they have a problem, they give me a call. My point is that when they ?HAD? problems, they ?always? got an error message. So, what kind of error message are you getting. As you say, the old computer works fine, so the problem must be with the new computer. Next, you can try and download one of those programs that aid in the download process. They are able to take off from where they were when a connection is lost. Have a look at the following, example GetRight 5.2d is free to try: . However, as you said that the old computer is working fine, maybe you can download to it, burn to a CD and then install to new computer.

Another program that can help clean up your computer is Ccleaner, it?s a free program: Since you say the computer is running slow, a good cleaning, defrag and a ?scan disc? might help.

As an FYI, I have seen posted on this forum that programs like OnSpeed don?t really help, my sister pays an extra $5 per month for a ?high speed? connection and I don?t see any difference between her computer and my brothers. Also, that the Norton Antivirus program can actually slow down a computer. If you want to try a different antivirus program you might try AVG7, its for free and can also be found at

Post back and maybe a mod can jump in and give you some better advice.

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dial up
by barb214 / March 16, 2006 5:44 PM PST
In reply to: My two cents

Thanks Eddie,
Yes I do get an error message, But it means nothing to me, Message reads 'error 623 the system canot find the phone book entry for the connection' the error no is sometimes different and sometimes not there.

I have managed to download Leechget to download things and this works fine, managed to download AD-aware with it , found a couple of cookies on there but nothing that should affect the system.

I have AGV on the old computer, perhaps I should download it to this one too, it is very good, my Norton expires soon, perhaps I will not renew it.

I am happy at the moment, the connection has lasted for the length of this message, perhaps things are lookin good.

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Google search #623
by eddie11013 / March 16, 2006 10:39 PM PST
In reply to: dial up

Sounds like your making progress, Barb. Have a look at the following link and then click on your error code: Regarding Norton & AVG, I don't like to pay for anything if I don't have to.
Good luck

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dial up disconnect
by barb214 / March 17, 2006 8:07 PM PST
In reply to: Google search #623

Thanks Eddie.

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