Being that the computer is only a couple months old, why not place the burden on Dell?
I have read the posts regarding the slow connections, My problem is more complicated because I can not stay connected for more than a few minutes.
I have a new Dell 5150 3.2 running XP, it is two months old. when new it was fine but has slowed down considerably, I even have ONspeed. The connection is continualy disconnected. Could a bug be the problem?
When new I had Norton antivirus installed, I have managed to download Spybot-search and destroy, after about four hours(it kept disconnecting, although I could continue fron where I left of once connected again)This found 8 cookies which I have got rid of. I would like to download Adaware but can not stay on line long enough, it requires starting at the beginning again after a disconnect.
I have had a gain put on the line twice by me telephone supplier, with no improvement.
I have an old computer which seems to remain connected, although slow, so I am sure the fault is with the computer not the 'phone line.
My connection speed seem to get slower each time I re-connect, the speed fluctuates between 33kps and 9 kps,