Desktops forum

General discussion

Desktop PC's by HP, good as or better than Dell?

by Big Steve / July 18, 2006 8:22 AM PDT

Are HP desktops as good as or better than Dell?

End Of Message

Post a reply
Discussion is locked
You are posting a reply to: Desktop PC's by HP, good as or better than Dell?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Desktop PC's by HP, good as or better than Dell?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
For what?
by WhyFi / July 18, 2006 10:23 AM PDT

My wife has an HP Media Center that we've been happy with...

That being said, Dell seems to have (mass market) corporate and high-end machines that do well...

But I would still build my own.

Collapse -
Re: For what?
by Big Steve / July 18, 2006 10:40 AM PDT
In reply to: For what?

For word processing; web surfing; email and some Quicken. Which model HP desktop do you own? I configured a desktop at HP and by the time I finished configuring a desktop it ended up costing more than a Dell e510 desktop PC.

End Of Message

Collapse -
by WhyFi / July 18, 2006 9:50 PM PDT
In reply to: Re: For what?

The m7330n, which is going to be more than you need, it sounds like - Pretty much any modern computer will take care of what you're looking to do. With that in mind, I would weigh the customer service a little more heavily, rather than pick over the feature/hardware differences between comparable models. Whatever you end up with, either A) it'll work and you'll be happy, or B) something will go wrong and you'll be on the phone with support. For what it worth, online HP support has been good. You can chat online and they'll email you a transcript of the conversation in case you should forget anything that was mentioned.

Collapse -
HP has burned me
by Norm K / July 19, 2006 3:53 AM PDT

Having bought many computers I decided to give a HP Pavillion a try and have been very disappointed with it. From the very begining I was misled not being informed that the Pavillion a1310n I bought came with no Operating System Cd's and they will not provide them. I have software that HP preinstalls with the operating system that can not be totaly removed. I have gone through the add/remove programs to uninstall the garbage but some such as Norton keep coming back with popups telling me to update. I have pleaded with HP reps. for a OS Cd so I can have a clean install to no avail. I have since bought a Dell and will recomend people don't buy a HP for the reasons stated. They do not have the policy that the customer is always right and even agree that my complaints are valid but will not rectify the problem. I will tell everyone looking to buy to pass on HP

Collapse -
HP is not to be trusted
by bobborn / March 7, 2007 7:08 AM PST

I am getting the runaround from HP on obtaining the Vista upgrade they promised me. Instead of automatically sending you the upgrade when ready, they force you to prove yourself to a 3rd party order fulfillment house which is inept and incompetent. I wouldn't trust them now with the purchase of an ink cartridge! Once you get your PC home you'll have to deal with support from a call center in India, which is staffed by idiots reading from a script. DO NOT BUY an HP unless you are a raving masochist!!!!!!!!!!!!!1

Collapse -
Same problem with DELL
by kpo6969 / March 9, 2007 4:13 AM PST

I'm having same problems as bobborn with Dell.

Collapse -
Re: Same problem with DELL
by Big Steve / March 10, 2007 8:51 PM PST
In reply to: Same problem with DELL

Well having said that who would you now buy a new PC from if not from Dell or HP?

Collapse -
Think you pays your money and takes your chances--
by wme1221 / March 11, 2007 3:42 AM PDT

My last desktop was a Dell and I just bought an HP at a good price. Truthfully, I've heard horror stories about both companies' tech support, but I've never had a major problem with either. We have a corporate discount with Dell at work, so I know lots of people who have Dells. Think when you get a decent one you're OK, but it's hard to get help on a problem of any significance. BTW, my Dell machine worked fine but at after a few years needed upgrades that would've knocked a big hole in the cost of a new one. The few times I've called tech support for Dell or HP, it really wasn't about a major issue. I didn't find them real helpful, but was able to get help elsewhere.

Collapse -
Re: Think you pays your money and takes your chances--
by Big Steve / March 11, 2007 7:38 AM PDT

Have you recently purchased any of Dell's new desktops with the AMD processors? If you have any feedback on them would be appreciated.

Collapse -
Re: Think you pays your money and takes your chances--
by wme1221 / March 11, 2007 7:43 AM PDT

No, my Dell had an Intel chip.

Collapse -
Re: Think you pays your money and takes your chances--
by Big Steve / March 11, 2007 8:04 AM PDT

Is your Dell one of the new Dell Dimension 521 desktop models or is it an older Dell Dimension desktop model? You mentioned you received a business discount when you purchased your new computer. Is it one of Dell's Small Business systems units? The models are basically the same as Dell's Home Office units; just the model numbers are different.

Collapse -
Re: Think you pays your money and takes your chances--
by wme1221 / March 11, 2007 12:26 PM PDT

I don't have my Dell anymore. As I said, I liked it, but I've heard lots of horror stories from folks who had problems.

Collapse -
I prefer ...
by Kees Bakker / March 11, 2007 5:18 AM PDT

a custom built machine at a local store. It seems easier when I need serious help for defective hardware. I trust I can solve software problems myself, so I don't need a helpdesk for that.


Collapse -
Re: I prefer...
by Big Steve / March 11, 2007 7:44 AM PDT
In reply to: I prefer ...

Prior to Hurricane Katrina there was one computer custom builder sales and repair shop in my town; Katrina destroyed his business; he moved and now there is not one custom computer shop anywhere along my Mississippi gulf coastline although Office Depot; Office Max, Circuit City are now back and a Best Buy has come into the area since the hurricane. Wal-Mart is now also back.

Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions


Enter for your chance to win* a game hardware bundle

One lucky winner will walk away with a gaming monitor, keyboard and mouse. Two lucky runners-up will score a gaming headset.