Dell forum


Dells poor customer service

by dgnoyerdarryl / December 5, 2012 1:12 PM PST

I have spent the last 2 days trying to talk with customer service at Dell, impossible .All been doing is being put on hold .as long as 2 hours. How does a company stay in business thats this bad .Go on to there face book page all you read is complaints like mine .Maybe their already going out of business ?

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You should get Dell ProSupport
by fred_sgs / December 7, 2012 1:19 AM PST

over 90% of calls are answered in two minutes -- you get what you pay for Brochacho

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Are they All Bad ?
by itsdigger / December 21, 2012 5:23 AM PST

You hear more and more everyday from folks that buy quality products that have nothing but problems. It doesn't matter if it's Dell , Samsung, Hp, Apple or whatever. Seems like it's all junk, and they want you to buy some Pro Support or extended warranty to fix something 2 days old or 6 months old ! What a rip off ! Maybe some of the people here and other posts have it right, build your own ,of course ,than you get some sub grade part sent to you and Bam! Your trying to figure where you made your mistake. Here in the U.S we've become a nation of consumers and we don't manufacture anything, it's all foreign garbage and we pay big dollars for it . It's time to start manufacturing our own products again and have the mom and pop stores around the corner be able to be here tomorrow to fix it if it's broke, not call up and try to decipher what someone in Pakistan is trying to say and you take apart your brand new computer or tv over the phone.Not to mention you blow your warranty because you took it apart . I know this is the wrong place to rant but, I read the 2 first posts and you know, blah, blah, blah sorry about that....Digger

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