Dell forum


Dells poor customer service

by dgnoyerdarryl / December 5, 2012 1:12 PM PST

I have spent the last 2 days trying to talk with customer service at Dell, impossible .All been doing is being put on hold .as long as 2 hours. How does a company stay in business thats this bad .Go on to there face book page all you read is complaints like mine .Maybe their already going out of business ?

Post a reply
Discussion is locked
You are posting a reply to: Dells poor customer service
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Dells poor customer service
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
You should get Dell ProSupport
by fred_sgs / December 7, 2012 1:19 AM PST

over 90% of calls are answered in two minutes -- you get what you pay for Brochacho

Collapse -
Are they All Bad ?
by itsdigger / December 21, 2012 5:23 AM PST

You hear more and more everyday from folks that buy quality products that have nothing but problems. It doesn't matter if it's Dell , Samsung, Hp, Apple or whatever. Seems like it's all junk, and they want you to buy some Pro Support or extended warranty to fix something 2 days old or 6 months old ! What a rip off ! Maybe some of the people here and other posts have it right, build your own ,of course ,than you get some sub grade part sent to you and Bam! Your trying to figure where you made your mistake. Here in the U.S we've become a nation of consumers and we don't manufacture anything, it's all foreign garbage and we pay big dollars for it . It's time to start manufacturing our own products again and have the mom and pop stores around the corner be able to be here tomorrow to fix it if it's broke, not call up and try to decipher what someone in Pakistan is trying to say and you take apart your brand new computer or tv over the phone.Not to mention you blow your warranty because you took it apart . I know this is the wrong place to rant but, I read the 2 first posts and you know, blah, blah, blah sorry about that....Digger

Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions


Roku Streaming Stick 2016

Roku has the most apps, the simplest interface and the best search, making it CNET's favorite way to stream Netflix, Amazon, Hulu, HBO and all the rest.