Computer Help forum

General discussion

dell screen saver

by bellamj1 / October 15, 2010 9:37 PM PDT

according to dell tech line the only time the screen saver will function is when the wireless mouse is disconected dell model inspiron N4010 brand new with windows 7

Post a reply
Discussion is locked
You are posting a reply to: dell screen saver
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: dell screen saver
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
And what's your question?
by Kees_B Forum moderator / October 15, 2010 9:55 PM PDT
In reply to: dell screen saver

And what exactly is "dell tech line"?

By the way, why do you need a screen saver for? It doesn't have a plasma screen or a CRT as far as I can see.


Collapse -
screen saver
by bellamj1 / October 16, 2010 2:46 AM PDT

Dell tech line excuse me is actually Dell Support All of my other computers have screen savers sony dell etc. I like screen saver because I run personal photos when it is in screen saver mode as well as wife and daughter

Collapse -
Which leads to the question: ...
by Kees_B Forum moderator / October 16, 2010 3:21 AM PDT
In reply to: screen saver

are they right?

That's easy to check:
- disconnect the wireless mouse and see if it works
- connect the wireless mouse and see that it doesn't work

Assuming they are right, it seems you have 3 options:
1. Learn to live with it.
2. Replace the wireless mouse by a wired mouse.
3. Return the machines if Dell doesn't offer a solution.


Collapse -
Found the answer to wireless mouse problem
by bellamj1 / October 21, 2010 6:54 PM PDT

There was an arrow on the desktop clicked on it. It read microsoft intellipoint install and problem was solved. Thanks for your help. Hope this information is helpful.
Sincerely Jim B.

Collapse -
So they weren't right.
by Kees_B Forum moderator / October 21, 2010 7:42 PM PDT

The interesting question: did that wireless mouse come with the Dell when you ordered it, or did you add it yourself.
In the last case, it shows that one should install the drivers when adding new hardware. You can't really blame Dell for not telling you if you didn't tell them.

Anyway, glad to see it's solved.


Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.