Windows Legacy OS forum


Dell Lattitude E6400 webcam installation error

by kellog6 / October 9, 2012 9:14 PM PDT

Hi all,
I Installed Win Xp pro on my notebook and managed to download driver Creative Labs Integrated Web A03 R200491.
When i run setup, it keeps bringing error message:
(An error occurred while setting up the driver.

Can someone urgently help me get this done.


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All Answers

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Re: error
by Kees_B Forum moderator / October 9, 2012 9:28 PM PDT

In our review I see that it comes (or came) with Windows Vista Professional. So you're downgrading on your own risk.

Are you sure the driver you downloaded is for XP and for your webcam? Did your Dell service tag lead you to this specific driver? Or did you download it from somewhere else? Then it mightbe the wrong one.


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Keep in mind
by R. Proffitt Forum moderator / October 10, 2012 3:24 AM PDT

That downgrading the OS is treacherous.

XP Pro for example does not support USB 2.0. That is until you install both the motherboard drivers and the later Service Packs. Since you only noted XP Pro I can only guess you didn't know that about this ancient OS.

After you get that installed then and only then the other drivers might work.

Be sure to ask Dell for how to install XP. I have an example of the HP at link.

Wow, only 10 drivers for that one. I know the Dell's take one more thing that is not a driver but you know that.

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Dell Lattitude E6400 webcam driver
by Manpreet_C Dell staff / October 10, 2012 9:05 PM PDT


Please try to download this Webcam driver.
This driver is compatible with Windows XP.
Please install the driver and let me know if it works.

Here is the Owner's Manual for your reference.

Hope this helps.
Please revert for any further queries.

Thanks and Regards,
Manpreet C

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Latitude E6400 Integrated Webcam problem SOLVED!
by 1houndog / December 7, 2012 4:58 PM PST

I have labored for several days to solve the issue of not being able to install webcam manager
software from DELL website without a message that there is no recognized webcam installed,
even though Device Manager shows the webcam as an installed device with suitable driver.
The applicable software on the DELL E6400 drivers website is useless.

Do a google search for the following Dell file: R230103.
The full file name is: " Dell_SX2210-Monitor_Webcam SW RC1.1_R230103.exe "

Creative Labs just released this updated software and it will work perfectly with
Windows XP, Windows Vista and Windows 7 - I have tested it on all three O/S on
a DELL Latitude E6400.

Uninstall any Dell Webcam software already on your computer prior to installing this pakage.
Includes an excellent Webcam Manager and Avatar app.

As long as your device manager shows the integrated webcam as a valid installed device
(usually under "imaging Devices"} this will work in all cases.

Happy Webcamming !! Happy

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