If Dell customer service can't help, probably no one can. Maybe they don't even exist. That's the problem with downgrading to XP: sometimes it works, sometimes it doesn't.
Then - if you're sure you need a laptop with XP natively, because you need XP and installing in a virtual machine isn't sufficient - you buy a second-hand machine to run the particular program you need it for.
Can someone help with a link for the above notebook i downgraded to windows xp pro.
I visited dell link but couldnt get the right drivers.
Apparently, there only 3 drivers pending as listed: Broadcom USH, Video Controller driver and Video Controller (VGA Compatible).
Thankin you in advance,