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Dell inspiron factory restore boot problems help needed!

by acerts04 / April 21, 2013 11:12 AM PDT

hello everyone, i just joined the forums and this is my first post. my cousin gave me a dell Inspiron computer running windows 7 64bit home preminum. it was loaded with a bunch of stuff so i went ahead and did a factory image restore, everything completed without error and it told me to restart. when i restarted it flashed a BSOD and sent me to startup repair. startup repair could not fix the problem so now i am unable to boot up at all. safe mode/safe mode with networking both do the exact same thing. i cannot boot into windows at all. i dont understand when the computer was running fine just an hour ago. now after a factory restore it wont boot into windows. i just ordered discs from dell to try and boot windows 7 from the cd, other than that i am all out of ideas and any input would be appreciated.

thanks everyone,


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All Answers

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Try pressing the F11 key once a second
by glb613 / April 21, 2013 8:39 PM PDT

during startup. If the recovery partition is intact, you may be able to format and reload everything. If F11 doesn't work, check with for the correct key.

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Dell inspiron factory restore boot problems help needed!
by DELL-Appu_S Dell staff / April 22, 2013 10:11 PM PDT

Hi Alex,

You may experience a 'Blue Screen' error messages due to several reason. I would suggest you to run the Dell Diagnostics to check the hardware functionality. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select 'Diagnostics' from the boot menu. Please refer to the link here, if any error code shows up.

Since you have already ordered the recovery disc, please refer to the link here on Windows 7 Manual Installation.

Please reply if you have any questions.

Thanks and Regards,
Appu S

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by Willy / April 22, 2013 11:48 PM PDT

On top of the already provided advise, make sure no USB devices are attached to laptop during this reload process. That may or may not be a cause but *anything* hanging off the laptop should be disconnected during that install time.

Please explain just ordered discs from Dell, yet you use some CD to boot win7? What was that CD function or labeled as?

tada ------Willy Happy

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Got it!
by acerts04 / April 24, 2013 6:48 AM PDT

Hey guys, thanks so much for the input. I recieved the operating system cd and drivers cd from dell yesterday. I did a clean install of windows 7and the drivers, and i have the computer running just like new! Thanks again

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Cool !
by itsdigger / April 24, 2013 6:55 AM PDT
In reply to: Got it!

after you get all of the updates installed and all the printers and everything else you want installed , you should create a set of system image disc's , that way if you mess things up or get stuck somehow you have a good back up on dvd's . Nice tool to use.....Digger

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another question
by acerts04 / April 24, 2013 11:50 AM PDT
In reply to: Cool !

digger, i have a question that kind of relates to what you said about creating image discs. i have all updates installed, antivirus&anti malware etc. i created a system restore point just in case things got hairy in the future. i have been reading about "volume shadow copy" on windows 7 not being enabled and causing problems wiith system restore, but also was told it doesnt make a difference. i checked after the clean install and VSC was not started on my computer, so i started it. if i needed to use system restore say, 6 months from now, and VSC was not enabled, would windows not be able to restore me to my restore point i created? very curious about this. thanks!

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from what I read
by itsdigger / April 24, 2013 2:14 PM PDT
In reply to: another question
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