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Dell Insperon M5030 not powering up

by rdg1967 / October 29, 2012 10:10 PM PDT

I have a Insperon 5030 that is now a couple of months out of warranty. It won't power on and beeps 7 times intermittently. Power cable seems to be fine and have tried static test. Was working fine before going into sleep mode but now won't power up. Any ideas of problem and solution?

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Clarification Request
Any added gear?
by R. Proffitt Forum moderator / October 30, 2012 1:22 AM PDT

I'd unplug anything that didn't come in the Dell box.
Bob

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Thanks
by rdg1967 / October 30, 2012 4:19 AM PDT
In reply to: Any added gear?

Thanks. Nothing plugged in but have established that looks like the motherboard needs replaced.

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7 beeps.
by R. Proffitt Forum moderator / October 30, 2012 4:42 AM PDT
In reply to: Thanks

That can point to more than just a dead board. I've seen such when the power supply, ram or even an old IDE drive fail. I don't have more than what's in this discussion to work with but be sure you have a good tech do the diagnosis first hand. You can spot them pretty easily. They would have a Volt meter on hand to check things out.
Bob

All Answers

Best Answer as chosen by rdg1967

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Re: beeps
by Kees_B Forum moderator / October 29, 2012 10:20 PM PDT

If it isn't in the user manual (often it isn't) that that 7 beeps mean, contact Dell Customer Service to tell you. Most likely it's the BIOS telling you about some broken hardware, and they know the details.

Kees

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Thanks
by rdg1967 / October 30, 2012 12:56 AM PDT
In reply to: Re: beeps

I've managed to track through the manuals and it looks like a processor failure - disappointing as it's only 15 months old. Thanks for your help.

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Answer
Processor failure
by Manpreet_C Dell staff / October 30, 2012 1:39 AM PDT

Hi rdg1967,

The 7 beeps indicate processor failure or the system board slot wherein the processor is connected.
Replacing the motherboard first, may fix the issue.
Here is the Owner's Manual for your reference.

Hope this helps.
Please revert for any further queries.

Thanks and Regards,
Manpreet C

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Answer
did you ever get this resolved?
by bgotsupe / December 17, 2012 1:48 AM PST

please contact me at me@brianlasher.com. if your laptop 5030 is still not produccing this 7 beeps, i may be interested in purchasing it.

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Thanks
by rdg1967 / December 17, 2012 4:46 AM PST

Yes. I've established that it is a critical error with the processor or motherboard confirmed when I spoke to Dell's technical support. Not worth the cost of repair but fortunately I established that I had extended warranty with a bank account and this has paid for the replacement. Thanks to everyone that assisted.
R

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