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Delete Key Won't Work in Word

by Schokers / January 3, 2006 7:41 AM PST

I have an ACER notebook 2.7GHZ with 512MB RAM with Windows XP Home SP2 as the OS. As the notebook is promarily for my wife's use and she is more comfortable with a full sized keyboard, I bought a corded Logitech keyboard. The problem is that the Delete key will not work when using Microsoft Office Word (XP version). If you select a typed passage and press the Delete key, nothing happens. However, a backspace will delete the text. The Delete key works in other applications including Excel and also functions correctly when pressing Alt- Ctrl-Del to get the Task Manager.
A Google search failed to find any solutions so would appreciate any input from the Forum.

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The usual?
by R. Proffitt Forum moderator / January 3, 2006 7:52 AM PST

Tools, Options, General, uncheck Navigation keys for WordPerfect users.

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Unfortunately Not the Solution
by Schokers / January 3, 2006 8:32 AM PST
In reply to: The usual?

Thanks Bob for prompt reply, however,unfortunately, when I went to the command it was already unchecked.

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The other usuals?
by R. Proffitt Forum moderator / January 3, 2006 8:34 AM PST

1. Check it, OK it, go back, uncheck, OK.

2. Exit Word, find, delete, try again.


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No Luck Again
by Schokers / January 3, 2006 8:42 AM PST
In reply to: The other usuals?

Unfortunately neither suggestion 1 nor 2 corrected the problem.

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Please share if you found
by R. Proffitt Forum moderator / January 3, 2006 8:46 AM PST
In reply to: No Luck Again

Some miss that step and claim they completed it because there were none.

Also, tell exactly what OS, what Antivirus (Norton's word addin is known to do this) and which version of Word.


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Problem Solved
by Schokers / January 3, 2006 9:10 AM PST

You were on the right track with your first suggestion. It was not only "Navigation Keys for WordPerfect Users" that had to be unchecked but also "Help for WordPerfect Users" - I missed this second step not thinking it was relevant.
By the way I did find and deleted it and am using PC-cillin as my virus checker.

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(NT) (NT) Thanks for the report back.
by R. Proffitt Forum moderator / January 3, 2006 9:26 AM PST
In reply to: Problem Solved
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