I had created a rather long explanation of the default paper size and then foolishly hit the wrong button. Now that dissertation is somewhere in Hyperworld.
To recap, the default page size was originally defined by the location/language chosen by the user when the computer was first turned on. This setting is in the International preference pane.
Now it seems that this is controlled by whatever setting the users chooses in the Print & Fax (Print & Scan) preference pane.
Is this where he is changing the paper size or is he changing it inside Word?
A document that was created in A4 size in Word will always open as A4 size unless it has been changed and saved again as US Letter.
This from Word Help:
On the Format menu, click Document.
Click Page Setup.
On the Paper Size pop-up menu, select a paper size.
On the Apply to pop-up menu, click Whole document, and then click OK.
Could the first round be a draw?
My son-in-law keeps changing the paper size on his MacBook (using an older version of Word, possibly Word 4) to US Letter, but he says it switches back to A4, all the time. He uses a different computer at his office in Vienna (Austria, that is) and says that works just fine. The book he is working on was originally written in A4, but he needs it to stay in US Letter.
He says he's going to ditch the home computer; I say that the problem is with the software or software settings. Which of us is right? Does anyone know? I think that the computer was bought in the US, by the way.
And if it is not the computer, can you suggest a way to get his settings to stabilize?
Thanks so much,