Samsung forum

General discussion

Deadline to purchase Samsung extended warranty for LCD TV?

by dahvoo / February 17, 2009 5:48 AM PST

My father-in-law bought a Samsung LCD TV on 11/17/07 and registered it for the additional 90 day warranty. The TV needed service on 1/29/09, so Samsung covered the repair. The Samsung repair guy that came to the house said our warranty expires on 2/18/09 and that we need to call if we wanted to purchase an extended warranty.

I called Samsung on 2/13/09 and asked if my father-in-law could purchase the extended warranty, but I was told the extended warranty must be purchased within the first year from the date of purchase. So even though the TV is still under warranty (thanks to the 90 day warranty extension for registering), we can't buy an extended warranty?

Can anyone confirm this?

Post a reply
Discussion is locked
You are posting a reply to: Deadline to purchase Samsung extended warranty for LCD TV?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Deadline to purchase Samsung extended warranty for LCD TV?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Deadline to purchase Samsung extended warranty for LCD TV?
by dejola / February 17, 2009 8:24 AM PST

If Samsung persists in not allowing the purchase of the extended warranty at this point you may find relief with your credit card company. Most will double the original warranty up to one additional year if the item was purchased with their card. If the TV was bought with a credit card contact the card company and inquire about this. Some require "registering" the bought product with a certain time period. Others, like American Express, do not. American Express requires only that you retain and be able to provide copies of the original warranty and the sales invoice...at the time service is required.

Hope this helps.

Collapse -
You can ask....
by Samsung_HD_Tech Samsung staff / February 20, 2009 3:43 PM PST

dahvoo,

I would suggest calling 1-866-309-9907, which is our extended warranty line. I don't work in that department, and they can better answer that question.

--HDTech

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Big stars on small screens

Smosh tells CNET what it took to make it big online

Internet sensations Ian Hecox and Anthony Padilla discuss how YouTube has changed and why among all their goals, "real TV" isn't an ambition.