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dead pixels on a brand new dp500a2d-s01uk aio pc

by jason52034304 / January 1, 2013 4:14 AM PST

Hi everyone,

Would love one of the samsung techie guys/gals to help me out if possible. ive got an all in one touchscreen pc less than a month old thats developing dead pixels, I was hoping someone here would be able to help me as i really dont know what to do. Thanks for your time and help its much appreciated.


Jason bayliss.

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All Answers

Best Answer chosen by jason52034304

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Help in the warranty claim?
by R. Proffitt Forum moderator / January 1, 2013 4:18 AM PST

My advice is to return it for another first. If that isn't possible then in the USA you call 1800SAMSUNG and begin the process. They also have web pages for this but I find the phone to work the fastest.

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thank you
by jason52034304 / January 1, 2013 4:41 AM PST

Thank you for your advice it is much appreciated. Happy


Jason Bayliss

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Re: help
by Kees_B Forum moderator / January 1, 2013 4:16 AM PST

What help do you need to claim a warranty repair?


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by jason52034304 / January 1, 2013 4:19 AM PST
In reply to: Re: help

Hi Kees_B,

Is that what im going to have to do then would you say and thanks.

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Re: dead pixels on a brand new dp500a2d-s01uk aio pc
by Samsung_HD_Tech Samsung staff / January 2, 2013 10:35 PM PST
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