Samsung forum

General discussion

D6500 dynamic backlight issue

by Jelmer- / November 9, 2012 6:48 PM PST

Hello Samsung,

Are you guys planning on fixing the bug when if the user configures dynamic enhancements to NO or OFF the SAMSUNG television persists to the use of dynamic backlighting?

I switched off any dynamic or eco setting I can possibly find in my UE32D6500. But I cannot seem to get rid of that annoying dynamic backlight which is adepting to the light-level on the screen.

These topics are explaining the same problem, please listen to us or I consider my next TV to be a LG Wink (best explanation)

quote from the first link:
A way to see this is to pause (if you can) a TV show or film on a dark scene, fadeout or gap between adverts. Bring up the EPG / Now & Next banner / Blu-ray player menu. If you toggle between them, you can clearly see the backlight brightening and dimming itself - even if you've disabled dynamic backlighting in the options

It seems to be a problem widely spread on samsung televisions... Also, if you go the SMART, the backlight switches to the mode sunburning....

Request: Switch off dynamic backlighting transparent with all TV modes like SMART or watching a movie from the network (NAS)...

Post a reply
Discussion is locked
You are posting a reply to: D6500 dynamic backlight issue
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: D6500 dynamic backlight issue
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
by Jelmer- / November 9, 2012 6:52 PM PST

I forgot to mention that I also want to compliment Samsung on implementing DLNA, Samsung seems to be the only brand on the market (along with LG) that supports subtitles over DLNA...

Collapse -
Re: D6500 dynamic backlight issue
by Samsung_HD_Tech Samsung staff / November 12, 2012 12:09 AM PST

Hi Jelmer,

I appreciate your feedback. But just so you know: I support US products and customers. And from what I can tell, this model is for the Netherlands or at least some European country. (Correct me if I'm wrong.) So while this forum is monitored by other countries, if you want to provide that feedback directly to Samsung Netherlands, here's for that product:

Hope this helps you!

HD Tech

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.