Computer Help forum

General discussion


by Anita 123 / March 13, 2011 9:51 AM PDT

Help please.
I have an HP computer with Windows 7 x64 Home Premium. This computer came loaded with Cyberlink Power2Go. Now I want to update this software and it tells me that the definition file is lost!!
I reloaded this from the Recovery disc but it appears not to have helped.
Any help would be appreciated please. Thanks

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From memory.
by R. Proffitt Forum moderator / March 13, 2011 11:25 AM PDT
In reply to: Cyberlink--Power2Go

The OEM version installed does not update from Cyberlink. It's updates come from HP and use HP's software updater.

Hope this helps.

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by Anita 123 / March 13, 2011 12:05 PM PDT
In reply to: From memory.

Thanks Bob--I'll try that.

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by Anita 123 / March 13, 2011 12:44 PM PDT
In reply to: Thanks

Bob, your suggestion was wishful thinking---HP has NO update and no assistance either

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OK, let's go about this from another angle.
by R. Proffitt Forum moderator / March 13, 2011 12:57 PM PDT
In reply to: HP

What needs fixing?

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Don't think me crazy!!!
by Anita 123 / March 14, 2011 9:23 AM PDT

Hi Bob,
I have a fetish to upgrade.!!! I saw that there was an upgrade for Power2Go and thought I would try it.
Truthfully there is nothing wrong with the version of Power2Go that I have loaded.
Thanks so much for assistance and replying to me---much appreciated.
Regards Anita

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