Office & Productivity Software

General discussion

Ctrl key is not working in MS Word 2007

by Bquiet / July 17, 2010 2:46 PM PDT

It seems the problem occurs only in Word and not in none of the other Office apps.

I've verified the short-cuts list and the input language.

Any ideas?

Thank you.

Post a reply
Discussion is locked
You are posting a reply to: Ctrl key is not working in MS Word 2007
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Ctrl key is not working in MS Word 2007
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
The control key can be used for many purposes.
by Kees Bakker / July 17, 2010 9:26 PM PDT

Please tell more.

Kees

Collapse -
Common uses
by Bquiet / July 17, 2010 9:34 PM PDT

Right, sorry.

Well, I was referring to the common uses:
Ctrl+C, Ctrl+V, Ctrl+A and Ctrl+Z.

None of them is working in Word.

Thanks!

Collapse -
Re: control key
by Kees Bakker / July 17, 2010 9:41 PM PDT
In reply to: Common uses

Other common ones (in Word) are for example:
- ctrl-home, ctrl-end, ctrl-right arrow for moving the cursor
- ctrl-shift-space for entering a non-breaking space
- ctrl-1, ctrl-2 for changing the distance between lines
None of them work?

What happens if you delete the standard template normal.dot (or is it normal.dotx in Word 2007?). That's kind of a cure-all for Word issues.

What happens in a new Windows user account (that is, with default settings)?

Does it work when running in the special diagnostic Safe Mode as explained inhttp://www.lockergnome.com/oztech/2007/11/13/how-to-run-word-2007-in-safe-mode/
Then most likely it's an add-on.

Kees

Collapse -
Control Key
by Bquiet / July 19, 2010 12:22 AM PDT
In reply to: Re: control key

Well:
Ctrl+Home\End, Ctrl+Right\Left arrows and the others you have mentioned - all are working.

So only the select all, undo, copy and paste are not working for me.

Deleted the Normal.dotm, and it's still not working.
Running in safe mode did not do the trick either.

BUT: running with a different simple user (Usually I'm running with an administrator) worked!

What do you think the problem is? How do I reset my user's settings?

Thanks!

Collapse -
Re: control key
by Kees Bakker / July 19, 2010 6:06 AM PDT
In reply to: Control Key

Well, if it isn't in the normal.dot you can try to treat it as a case of a corrupted account. http://windows.microsoft.com/en-US/windows-vista/Fix-a-corrupted-user-profile tells you how to make a new one and copy everything except the user part of the registry.

Making a new one is easy. Then try if Word is OK there. If so, you can consider to continue with the remainder of the recipe. COPY, don't MOVE and you can always goback and retry.

Kees

Collapse -
Thank you
by Bquiet / July 19, 2010 7:04 PM PDT
In reply to: Re: control key

I took your suggestion and replaced the user, it worked!

Thanks again.

Collapse -
(NT) And the cause will stay a mystery forever ...
by Kees Bakker / July 19, 2010 7:22 PM PDT
In reply to: Thank you
Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the holiday

Find recipes for July 4 with these foodie apps

The Fourth of July means fireworks, fun and food. If you're planning on a barbecue this weekend, we've got the apps to help you find holiday-inspired recipes.