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Crystal Surround Air Track, Subwoofer will not link

by jdlarabee / November 7, 2009 2:18 PM PST

I just purchased a Samsung Crystal Surround Air Track (HT-WS1R) to go with a Panasonic G10 tv. I am unable to get the subwoofer to link to the main speaker unit. The subwoofer just sits in standby mode. I've tried using the 'id set' procedure and still no luck. The blue link light will flash a few times before returning to the red light standby mode.

Any ideas?

J.

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Crystal Surround Air Track, Subwoofer will not link
by Samsung_HD_Tech Samsung staff / November 9, 2009 11:45 AM PST

jdlarabee,

There are some additional instructions available online at this link, so maybe looking at the setup procedure with a more detailed explanation may help.

http://tinyurl.com/yf3cf5y

Does that help?

--HDTech

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Wireless not connecting the subwoofer
by beranacc / December 29, 2009 11:59 PM PST

Hi,

I have just purchased the Air Track and have the same problem: can't connect the subwoofer to the main unit. I have tried several times to pair the two, following the instructions - but no success.

I also think that the sound is rather low - barely above the TV sets internal speakers.

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Won't turn off
by beranacc / December 30, 2009 12:02 AM PST

The Air Track also wont go in standby mode. It does for a few seconds, but then turns back on automatically.

Actually this is a real disappointment:

1) The volume is low
2) The subwoofer won't connect
3) It won't turn off!

All in all - I think I will return it.

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Found solution
by beranacc / December 31, 2009 12:36 AM PST
In reply to: Won't turn off

OK, I found some solutions that you may appreciate:

1) Sound to low (that is al relative) - remember to turn on the source of your sound. DVD, Cable tv-box etc.

2) Can't turn it off. This happens because the television is turned on, and a signal is sent through the cable. You have to turn your TV off to turn the Air Track off.

3) Can't connect wireless to the subwoofer. It's partly because of the previous item - you have do the connect procedure WITH THE TV SET TURNED OFF.


Hope this helps... Happy new year..

Beranac - Montenegro

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