I bought a Panasonic TV last year 50", im under manufacturer warranty. I called Panasonic they refused to make valid the warranty since physical is no coverage, they based this desition in a couple pics I send. I'm searching for othet Panasonic consumers to fight back. Do you want joint me where do you live?
My just over a year old Panasonic Plasma P46S30 has developed a large(now covering nearly 1/4 of the screen)spider web or star shaped crack on the left side. When I tried to turn the tv on(hoping it might be watchable until I replace it) I can hear a click from the inside and the led light flashes the seven blink code i have read about, but no other sounds or picture at all. Sounds to me like a serious short or power surge or arc of some kind caused a problem....and likely the crack. No damage to the outside glass at all, its all inside. The outer screen is immaculate, can't feel a flaw or impact point in the screen at all. Sounds like the code affects a couple of boards, I'm not sure how to interpret it. The tv seemed to be throwing alot of heat when it was on as well. I know plasmas are supposed to run a bit warm but this was quite a bit more than warm....in fact it surprised me a bit. Its just off warranty(as of December 26)but I did buy the Purchase Protection Plan from London Drugs, the retailer, for an additional two years. I have three questions: Is it worth getting in touch with Panasonic after warranty is up? Do I contact them about the Protection Plan, or London Drugs? Has any else seen/heard of this and what was the outcome? I can cover it through my home insurance if I have to but would rather not go that route. And yes, as with all plasma screens it looks like its been hit. I'm prepared for a fight, think I'm in for one. What are my chances? All suggestions would be appreciated.